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Been with myrepublic for just over 2years, they seemed to be ok, until the modem i was given when i first signed up just stopped working and just turned off. anyway aparently ive exceeded the time for a replacement, so was told to pay another $5 on my monthly bill to rent one, i accepted this and asked to get one sent out, delivered asap because i relied on the internet for work, what lets this company down is not being able to talk to a real person to explain a issue, you w
ould think this day in age, we would have that access. Im in limbo, still waiting for an update, 5 or 6days later. Not good enough. Im seeing how this eventuates, but it looks like they give me no option but to look elsewhere. Customer service is shocking! ...read more
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Been with myrepublic for just over 2years, they seemed to be ok, until the modem i was given when i first signed up just stopped working and just turned off. anyway aparently ive exceeded the time for a replacement, so was told to pay another $5 on my monthly bill to rent one, i accepted this and asked to get one sent out, delivered asap because i relied on the internet for work, what lets this company down is not being able to talk to a real person to explain a issue, you would think this day in age, we would have that access. Im in limbo, still waiting for an update, 5 or 6days later. Not good enough. Im seeing how this eventuates, but it looks like they give me no option but to look elsewhere. Customer service is shocking! endif; ?>