Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

22 June 2021

Nicky Clark 8.2

Despite being online-only, Bigpipe's service was great. Very few issues and prompt resolutions when we did have problems over the 5+ years we were with them. Only switching now that we're moving to a new property with fibre, as other providers seem to be a bit cheaper for the speeds we're after. I only hope it's not the wrong choice!

22 June 2021

Rakesh kumar 4.2

Horrendously expensive. Unwilling to match or better others prices.

Pros

Good speed

Cons

Most expensive in the country

22 June 2021

james 6.6

slow to react to market place , seems the bigger you get the slower you move

Pros

online service is good

Cons

slow paced against competition

22 June 2021

Vaoiva 1.0

trash slowest wifi ever, cant even log into gta or fortnite

Pros

none

Cons

none

21 June 2021

Gary Stevens 6.0

It was fine. Sometimes slow or paused

21 June 2021

Carol 2.8

We have had ongoing issues with the quality of our wifi, frequently cuts out and doesn't reach all rooms in the house - even with an extender....

21 June 2021

Olive Gallagher 7.8

I cannot get high speed wifi as they insist that it has to go underground through my neighbours lawn. I love the wireless wifi I get but I cannot get unlimited and would like to et more. Sometimes netflix stocks to load as well. I am very happy it is available.

Pros

great its available

Cons

cap on data a bit low for me

20 June 2021

Catie 1.0

Worst service provider ever, slow internet, expensive, call centre robots expect you to fix their issues & dedicate hours of your life to them. They refuse to deliver the services advertised.

Pros

Cons

Everything. Stay away.

19 June 2021

Elly Schwarzer 8.2

I have had no issues since getting a faulty cable with my modem. Good thing was 24hour support to trouble shoot and fortunately I had another cable at hand.

18 June 2021

Aidellane 7.0

I have used Freedom internet over a 2 year period and have found their team friendly and helpful in resolving my queries. Response time has been quick.

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