Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

01 April 2021

Linda 5.8

text) > 500) : ?> really disappointed by charging increases when moving house after being with them for many years ...read more really disappointed by charging increases when moving house after being with them for many years

Pros

pros) > 250) : ?> Good to have one bill with power gas and internet ...read more Good to have one bill with power gas and internet

Cons

cons) > 250) : ?> No appreciation for customer loyalty ...read more No appreciation for customer loyalty

01 April 2021

Lana 9.4

text) > 500) : ?> Quick support service ...read more Quick support service

01 April 2021

Vinesh Tee 9.2

text) > 500) : ?> Fast and precise assistance from Claire ...read more Fast and precise assistance from Claire

31 March 2021

barry gernaat 6.0

text) > 500) : ?> Not bad but certainly not the best. paying for the best speed and certainly not receiving it ...read more Not bad but certainly not the best. paying for the best speed and certainly not receiving it

Pros

pros) > 250) : ?> price is good ...read more price is good

Cons

cons) > 250) : ?> speed is not being delivered ...read more speed is not being delivered

31 March 2021

Mohammed Abdul Rahman Sheriff 7.0

text) > 500) : ?> I need some information on my new connection Clare and Jim assist me in a friendly way I like there customer Service
...read more I need some information on my new connection Clare and Jim assist me in a friendly way I like there customer Service

Pros

pros) > 250) : ?> Nice customer service ...read more no

Cons

cons) > 250) : ?> ...read more no

29 March 2021

Robert Perkins 8.4

text) > 500) : ?> good service provider, just a bit too pricey by comparison ...read more good service provider, just a bit too pricey by comparison

Pros

pros) > 250) : ?> top quality modem ...read more top quality modem

Cons

cons) > 250) : ?> wouldn't price match ...read more wouldn't price match

29 March 2021

Gavin Benson 3.6

text) > 500) : ?> A very weak service with unplanned outages.
Slow service with limited support staff and no after-hours support.
Extremely slow download speeds, even though connection is 100Mbps download speeds are around 10Mbps. ...read more A very weak service with unplanned outages.
Slow service with limited support staff and no after-hours support.
Extremely slow download speeds, even though connection is 100Mbps download speeds are around 10Mbps.

Pros

pros) > 250) : ?> Price ...read more Price

Cons

cons) > 250) : ?> Speed, service and reliability ...read more Speed, service and reliability

28 March 2021

Luseane fonua 9.8

text) > 500) : ?> . ...read more .

28 March 2021

Steven 7.0

text) > 500) : ?> When I joined contact broadband, the speed was about 90M/S, but it only lasted for some weeks. and it's been under 30M/S ever since!! I'm choosing another provider and will never go back contact broadband. ...read more When I joined contact broadband, the speed was about 90M/S, but it only lasted for some weeks. and it's been under 30M/S ever since!! I'm choosing another provider and will never go back contact broadband.

Pros

pros) > 250) : ?> Joining credit is good. and cheapest in the industry. that's all. ...read more Joining credit is good. and cheapest in the industry. that's all.

Cons

cons) > 250) : ?> I signed up for 100M/s, not 26M/s !!! ...read more I signed up for 100M/s, not 26M/s !!!

26 March 2021

js 8.4

text) > 500) : ?> The internet was fast, connection was good majority of the time. It would cut out briefly on the rare occasion but nothing significant enough to cause me problems. The support is also good, Claire was polite and fast to advise me on what I needed to do in order to cancel my subscription. ...read more The internet was fast, connection was good majority of the time. It would cut out briefly on the rare occasion but nothing significant enough to cause me problems. The support is also good, Claire was polite and fast to advise me on what I needed to do in order to cancel my subscription.

Pros

pros) > 250) : ?> Fast internet, good customer support ...read more Fast internet, good customer support

Cons

cons) > 250) : ?> Would be nice to have an email reminder that a payment is going to take place prior to it occurring. ...read more Would be nice to have an email reminder that a payment is going to take place prior to it occurring.

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