Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

22 September 2020
CD 7.0
text) > 500) : ?> They are cheap, provide an average service, but became unstable these days, and high latency for games. ...read more They are cheap, provide an average service, but became unstable these days, and high latency for games.
Pros
pros) > 250) : ?> Cheap ...read more Cheap
Cons
cons) > 250) : ?> high latency for games, unstable ...read more high latency for games, unstable
22 September 2020
CD 10.0
text) > 500) : ?> Amazing so far, very easy to connect, very good customer service, good for games, low latency. Very nice modem. Estable connection. Super! ...read more Amazing so far, very easy to connect, very good customer service, good for games, low latency. Very nice modem. Estable connection. Super!
Pros
pros) > 250) : ?> All ...read more All
Cons
cons) > 250) : ?> None ...read more None
22 September 2020
CD 2.6
text) > 500) : ?> Very bad customer support. I was lucky that they couldn't migrate my broadband and therefore I had the opportunity to go to another ISP. ...read more Very bad customer support. I was lucky that they couldn't migrate my broadband and therefore I had the opportunity to go to another ISP.
Pros
pros) > 250) : ?> ...read more
Cons
cons) > 250) : ?> Customer Support, Service ...read more Customer Support, Service
22 September 2020
Sarsha Waite 3.8
text) > 500) : ?> 0 customer service. Absolutely useless and double charged me this month for a service that might or might not work! ...read more 0 customer service. Absolutely useless and double charged me this month for a service that might or might not work!
Pros
pros) > 250) : ?> Cheap ...read more Cheap
Cons
cons) > 250) : ?> impossible to use on the daily ...read more impossible to use on the daily
20 September 2020
Anon 2.4
text) > 500) : ?> Garbage ISP, has little to 0 customer service and will DC daily... ...read more Garbage ISP, has little to 0 customer service and will DC daily...
Pros
pros) > 250) : ?> Cheap and when it works its fast ...read more Cheap and when it works its fast
Cons
cons) > 250) : ?> Will dc at least once a day if not 4-5x could be for a few seconds could be a few hours... ...read more Will dc at least once a day if not 4-5x could be for a few seconds could be a few hours...
20 September 2020
Des Pettigrowth 8.4
text) > 500) : ?> Chorus had just installed fibre in our town, upgraded from copper and chose compass, really good experience, great service, smooth switch from Voda across, excellent speed, nice free modem, couldn't be happier ...read more Chorus had just installed fibre in our town, upgraded from copper and chose compass, really good experience, great service, smooth switch from Voda across, excellent speed, nice free modem, couldn't be happier
Pros
pros) > 250) : ?> easy to deal with, all works great ...read more no
Cons
cons) > 250) : ?> ...read more no
19 September 2020
Jamie 8.8
text) > 500) : ?> Recently upgrade from VDSL to unlimited fibre, compass team really helpful, checking price plans got a great deal, switch up went great, been very reliable and super fast, very happy ...read more Recently upgrade from VDSL to unlimited fibre, compass team really helpful, checking price plans got a great deal, switch up went great, been very reliable and super fast, very happy
Pros
pros) > 250) : ?> great support, upgrade well managed, great pricing ...read more no
Cons
cons) > 250) : ?> ...read more no
19 September 2020
Gurbinder 1.0
text) > 500) : ?> Very bad experience. They send me email that tec coming to sort out broadband Friday. Nobody came in.very bad service left us without internet for the weekend. So annoyed ...read more Very bad experience. They send me email that tec coming to sort out broadband Friday. Nobody came in.very bad service left us without internet for the weekend. So annoyed
18 September 2020
Chayne Jenkins-Te Ngahue 2.0
text) > 500) : ?> They suck ...read more They suck
Pros
pros) > 250) : ?> ...read more
Cons
cons) > 250) : ?> Always losing internet connection ...read more Always losing internet connection
17 September 2020
Lucia 8.0
text) > 500) : ?> I have used spark broadband with homeline for over 10 years. In the past, they have been able to offer discounted rates to existing customers when there were promotions for new customers. Unfortunately, this was not the case any more in the last couple of years and their contact centre or sales department stuffed up with a change I already said no to. This created unnecessary hussle for me. Besides, I feel the price is quite high compared with some other good providers. ...read more I have used spark broadband with homeline for over 10 years. In the past, they have been able to offer discounted rates to existing customers when there were promotions for new customers. Unfortunately, this was not the case any more in the last couple of years and their contact centre or sales department stuffed up with a change I already said no to. This created unnecessary hussle for me. Besides, I feel the price is quite high compared with some other good providers.
Pros
pros) > 250) : ?> Quite reliable, seldomly had issues. Overall customer service staff had been good. ...read more Quite reliable, seldomly had issues. Overall customer service staff had been good.
Cons
cons) > 250) : ?> Getting more and more expensive. ...read more Getting more and more expensive.
Showing 10 of 2017 reviews

Leave a review of provider

Reliability
7
Speed
7
Support
7
Features
7
Value
7
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
Terms and Conditions apply
offer
Get Fibre Gig from $75/mth and
Free Amazon Prime for a year*
Limited-time offer!
T&C's apply
offer
Get $200 Credit and pay from 73$/mth for Vodafone Unlimited Broadband!
Limited time only
T&C's apply