Leave a review of Sky Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Sky Broadband

Good news! Lightning fast unlimited fibre broadband is here. As the experts in bringing much-loved entertainment into Kiwi homes for over 30 years, Sky is excited to bring you broadband made for entertainment. That means unlimited lightning fast fibre that can stream all the on demand entertainment, sport and music you want on Sky Go and your favourite apps, plus make as many video calls as you like with the quality you might have been missing on a slower speed plan.

“We know technology, we know entertainment and we know the speeds required to stream our awesome sports and entertainment. This means they can easily stream Sky Super Rugby Aotearoa, our new Investigation Discovery channel or shows that have just landed on our newly upgraded Sky Go, without interruption,” says Head of Broadband at Sky, Dan Kelly.

You know Sky and their Kiwi crew, so you can trust them to deliver fantastic service. Sky Broadband’s no exception.

Our Lightning Fast plans are super speedy – up to 900Mbps download and 400Mbps upload speeds. Or if speed’s not your thing, we’ve got you covered with the unlimited WiFi100.

The latest tech - Plans include the use of a Sky WiFi6 router (which is way gruntier than WiFi 1 to 5) – giving you WiFi from the lounge room to the throne room. And if your place is a bit on the larger side, extend your coverage with Sky WiFi Boosters.

Hassle Free switch and set up  - our Sky Switch Squad is a dedicated team to help manage your switch to Sky Broadband from go to whoa.

It’s broadband, but not as you know it. Take a look at the plans and find the one that is right for you.

COMPARE THEIR PLANS
Total: 7.4
Reliability 7.1
Speed 7.9
Support 7.0
Features 7.2
Value 7.7
Average from 9 reviews
Showing 1-5 of 9 items.
2023-08-13 12:30:15
Paul 6.0
Continued issues from initial cut over to them, eg Netflix/Disney+ not loading all thumbnails and hit and miss with the movies, iPhone update failes until you go to mobile data, teams sometimes goes offline, VPN propouts, emails with webcontent not showing, They are having majoy DNS issues, failed ping to google dns 8.8.8.8 what more can I say
Pros
Fast when it works
Cons
They got issues to sort
2023-06-05 12:48:42
Charles 2.2
Worst support ever. Don't bother to sign up. Expect to wait at least an hour to get through support. I decided to disconnect broadband and gave them a month notice. I'm still being charged after 2 months, phone calls and emails still no help. Worst of the worst support
Pros
no
Cons
no
2022-10-03 10:13:31
Sandra 10.0
The support workers are well trained and are easy to understand. They are based in Auckland
Pros
no
Cons
no
2022-04-16 16:26:12
Amar 1.0
Just got connected and called customer support first time, was on hold for more than 30 min. and then customer support answered, VERY RUDE, ARROGANT, UNHELPFUL and not listening to what is my request. He is keep on repeating same thing and don't want to send me acknowledgement email about my payment. He also said to me to not to go on him and then he hanged up on me. Going to telecommunication ombudsmen and consumer court asking for my payment receipt and cancellation of service. HE ASKED ME ALSO TO SHARE MY SKY PASSWORD WITH HIM SO THAT HE CAN LOGIN TO MY ACCOUNT AND HAVE A LOOK. ...read more
Pros
Nothing what so ever
Cons
Long wait on phone, Rude and Arrogant Customer Service. Asks your unnecessary personal information e.g. YOUR PASSWORD
2022-01-01 15:32:36
George Freeman 7.4
I am watching the cricket
Dropping out every 30 seconds I want an answer
Showing 1-5 of 9 items.
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