Leave a review of 2degrees

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband Compare Awards Best Customer Service

Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.8
Reliability 6.3
Speed 6.0
Support 5.5
Features 5.8
Value 5.4
Average from 126 reviews
Showing 1-5 of 126 items.
2021-09-08 20:28:24
Gareth Wardle 7.0
2 days of trying to contact the support team 45 min & 55 mins on hold. Been with them since the days of snap internet. Bye bye looking for a new provider with support.
2021-09-03 10:05:48
nga fisher 2.0
Not a good experience.
The teiesalesman deliberately miss informated us of extra charges then, when I approached 2degrees, they defended him by saying, he was unaware that (Chorus) don't do free connections.
Pros
Cons
Not respectable
2021-09-01 19:29:48
Reece P Thomson 3.2
Haven’t been able to use modem yet as previous occupant used TrustPower who used an optical connection to connect to modem. The 2Degrees modem is LAN ONLY. Waited over an hour for support and had to send them photos so that they would believe me that there was no LAN connection. Still waiting for a solution.
Pros
Delivery was very prompt
Cons
Modem not compatible with fibre connection coming into the house.
2021-09-01 12:47:06
Karen Wells 8.6
Great staff
2021-08-26 23:04:31
Mark Begbie 9.6
Absolutely no complaints. Would be nice to have a lower fee for a fixed IP would be my only ask.
Pros
Cons
None
Showing 1-5 of 126 items.
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