Our Customer Care Team

Our Customer Care Team

At Broadband Compare we are passionate about helping you make an informed choice about broadband. But, with over 100 Broadband providers and over 1000s plans available across NZ – we know the process doesn’t always feel straight forward.

That’s why we’ve worked hard to grow our customer support team. Our friendly team are waiting by the phones in our Auckland office – ready to talk you through the options, answer questions, and help you make an informed choice about the best plan for you.

If you’ve just moved house, you’re not sure about if you’re on the best plan, or you just don’t know where to start when it comes to Fibre, ADSL, VDSL, modems and more….give us a call.  We’re not just about selling you the cheapest deal with all the bells and whistles. We’ll walk you through the options and help you choose the best plan for you. Simple!

Alex

Alex

I always knew that I want to make people happy and their lives easier and that is the reason why I chose customer support as my profession. I sympathize with every single customer's problem and work tirelessly on its solving. I'm a self-motivated and highly experienced individual. My credo is "you can find a way out of any situation" and I'm the one who's capable to help you in finding this way!

Contact Alex
Review Alex
Harjit

Harjit

Have been around in the Telco Industry over 4 years. I am well-rehearsed in all areas of the telco sector. I am confident in resolving general and complex issues within broadband and energy. 

Contact Harjit
Review Harjit
Helen

Helen

I have background knowledge in the industry and look forward to providing the best customer service for each customer. One of the key reasons why I am drawn to working for NZ Compare, I can help decipher complex product information that is understandable. As an individual, I have always had a passion for customer service and working alongside a great team that support each other.

Contact Helen
Review Helen
Shoulyn

Shoulyn

I’m a confident reliable person with plenty of work experience in customer service. I am a great communicator and enjoy helping people solve problems where it be over the phone, face to face or digitally.

Review Shoulyn
Taylor

Taylor

Kia ora! I'm Taylor, I come from a knowledgeable background and I'm determined to help you decide effective solutions for your home utility needs.

Review Taylor
Natalie

Natalie

I have a passion for customer service, finding out what is important to you and helping you find it is the highlight of my day. I like to help my customers to make an informed choice and choose the best plan to suit their needs, while moving forward with ease.

Review Natalie
Nikhil

Nikhil

I consider myself to be a people’s person and I love to help wherever and whenever I could! My position at NZ Compare gives me the opportunity to help people find the best option suiting their needs. I believe in empathizing with the consumers, understand their problem and guide them through all the steps to purchasing the best available option. I guarantee a smooth, hassle-free process guiding you through every step of your decision making journey.

Review Nikhil
Astralitta

Astralitta

When choosing a supplier for your home, as a consumer it is important that you explore your options and make a fully informed choice based off what's important to you. NZ Compare helps your journey in making careful decisions and our team are dedicated to assist you along the way and answer questions that are not easily accessible. My job is to lead an exceptional team who are knowledgeable, trusting and deliver you service with efficiency. 

Contact Astralitta
Review Astralitta
Phillip

Phillip

I'm a tenured Consultant with a background across New Zealand's major Power and Telco companies. This has afforded me great technical and insider knowledge on all providers. As I am passionate about providing both well informed and customer friendly service. 

Review Phillip
Jaison

Jaison

I'm an experienced professional with global exposure in the financial sector. My background has helped mould my customer-focus, ambiguity and improving through innovation as my key motivators. I'm also a genuine foodie and a decent cook, I'm excited to be with NZ Compare to help you make informed decisions. 

Review Jaison
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