NOW

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  • Special offer
    fibre BROADBAND
    $150 Welcome Credit – With the Code: 150CREDIT
    Special

    $150 Welcome Credit – With the Code: 150CREDIT. Available to new residential customers. 12 month contrac ...

    $150 Welcome Credit – With the Code: 150CREDIT. Available to new residential customers. 12 month contract applies. Available for phone & broadband plans $85 and over.

    Read more
    Kiwi Support

    100% Kiwi call centre. We take service seriously. That’s why we have local sales and service hubs close to our cus ...

    100% Kiwi call centre. We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out. 

    It’s also why we established NOW techsperts because we know that sometimes you want more than just a helpdesk. Whether it’s the Wi-Fi dropping out or your iPad won’t connect, with our techspert service, it’s sorted!

    Read more
    Terms and Conditions apply. Please read them carefully.

    Available to new residential customers. 12 month contract applies. Available for phone & broadband plans $85 and over. You must phone 0800 GET NOW (438 669) to schedule the techspert visit. The techspert visit will be scheduled at a reasonable time to both parties. Techspert visit must be booked before 19 January 2018. Full terms and conditions for phone & broadband plans and techspert service at nownz.co.nz/terms. If you are located outside the service region of 20km from the NOW Customer Hub at 2 Bridge Street, Ahuriri, Napier, 116 Devonport Road, Tauranga, 1245a Haupapa Street, Rotorua or Level 3, Queensgate Tower, 45 Knights Road, Lower Hutt additional charges for travel will apply. Offer cannot be used in conjunction with any other offer.

    Kiwi Support
    100Mbps 20Mbps
    Fibre
    from 50GB
    up to Unlimited
    data
    12 months 24 months
    contract
    from $75.00 select
  • Special offer
    vdsl BROADBAND
    $150 Welcome Credit – With the Code 150CREDIT
    Special

    $150 Welcome Credit – With the Code: 150CREDIT. Available to new residential customers. 12 month contrac ...

    $150 Welcome Credit – With the Code: 150CREDIT. Available to new residential customers. 12 month contract applies. Available for phone & broadband plans $85 and over.

    Read more
    Kiwi Support

    100% Kiwi call centre. We take service seriously. That’s why we have local sales and service hubs close to our cus ...

    100% Kiwi call centre. We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out. 

    It’s also why we established NOW techsperts because we know that sometimes you want more than just a helpdesk. Whether it’s the Wi-Fi dropping out or your iPad won’t connect, with our techspert service, it’s sorted!

    Read more
    Terms and Conditions apply. Please read them carefully.

    Available to new residential customers. 12 month contract applies. Available for phone & broadband plans $85 and over. You must phone 0800 GET NOW (438 669) to schedule the techspert visit. The techspert visit will be scheduled at a reasonable time to both parties. Techspert visit must be booked before 19 January 2018. Full terms and conditions for phone & broadband plans and techspert service at nownz.co.nz/terms. If you are located outside the service region of 20km from the NOW Customer Hub at 2 Bridge Street, Ahuriri, Napier, 116 Devonport Road, Tauranga, 1245a Haupapa Street, Rotorua or Level 3, Queensgate Tower, 45 Knights Road, Lower Hutt additional charges for travel will apply. Offer cannot be used in conjunction with any other offer.

    Kiwi Support
    50Mbps 10Mbps
    VDSL
    from 50GB
    up to Unlimited
    data
    12 months No contract
    contract
    from $75.00 select
  • Special offer
    adsl BROADBAND
    $150 Welcome Credit – With the Code 150CREDIT
    Special

    $150 Welcome Credit – With the Code: 150CREDIT. Available to new residential customers. 12 month contrac ...

    $150 Welcome Credit – With the Code: 150CREDIT. Available to new residential customers. 12 month contract applies. Available for phone & broadband plans $85 and over.

    Read more
    Kiwi Support

    100% Kiwi call centre. We take service seriously. That’s why we have local sales and service hubs close to our cus ...

    100% Kiwi call centre. We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out. 

    It’s also why we established NOW techsperts because we know that sometimes you want more than just a helpdesk. Whether it’s the Wi-Fi dropping out or your iPad won’t connect, with our techspert service, it’s sorted!

    Read more
    Terms and Conditions apply. Please read them carefully.

    Available to new residential customers. 12 month contract applies. Available for phone & broadband plans $85 and over. You must phone 0800 GET NOW (438 669) to schedule the techspert visit. The techspert visit will be scheduled at a reasonable time to both parties. Techspert visit must be booked before 19 January 2018. Full terms and conditions for phone & broadband plans and techspert service at nownz.co.nz/terms. If you are located outside the service region of 20km from the NOW Customer Hub at 2 Bridge Street, Ahuriri, Napier, 116 Devonport Road, Tauranga, 1245a Haupapa Street, Rotorua or Level 3, Queensgate Tower, 45 Knights Road, Lower Hutt additional charges for travel will apply. Offer cannot be used in conjunction with any other offer.

    Kiwi Support
    10Mbps 1Mbps
    ADSL
    from 50GB
    up to Unlimited
    data
    12 months No contract
    contract
    from $75.00 select
NOW
9.1

total

  • Reliability 9.3

  • Speed 8.8

  • Support 9.9

  • Features 8.8

  • Value 8.9

Average from 15 reviews

Best Broadband Innovation

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

NOW
9.1

total

  • Reliability 9.3

  • Speed 8.8

  • Support 9.9

  • Features 8.8

  • Value 8.9

Average from 15 reviews

Paul Polu14th June 2018

9.2
Reliability
10
Speed
9
Support
9
Features
9
Value
9

Great service and value for money

Wendy Reading13th June 2018

9.6
Reliability
10
Speed
9
Support
10
Features
9
Value
10

NOW awesomeness at it's best....Thanks for matching a competitor... like keeping it local :)

Wendy8th June 2018

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

Absolute awesome bunch, we changed to Now as Vodafone good as useless, Now came & installed the internet, phone made sure we happy before they left, WOW, they deserve our business

Pros:

Good deal for money, on time for service, values the customer

Cons:

None

Pauline8th June 2018

9.8
Reliability
10
Speed
10
Support
10
Features
9
Value
10

Excellent prompt and local service.

Pros:

Local. Actually talk with real people

Cons:

None.

Katherine Beech8th June 2018

9.4
Reliability
10
Speed
7
Support
10
Features
10
Value
10

I've been with NOW formerly Airnet for about 10 years. I've never had any trouble with my account, communications/enquiries etc.

Pros:

Value for money I think my plan is one of the best around. I like dealing locally too.

Cons:

none.

Cassandra6th June 2018

9.6
Reliability
10
Speed
9
Support
10
Features
9
Value
10

We've been with Now for over 2 years and I would say they're Bay far the best Internet provider we've been with!

Pros:

Most importantly their Customer service is top notch! Quick response times to emails and calls, they've even reached out to us to offer savings based on our usage and recommended other plans. Their staff are very friendly and easy to deal with. Only time I've had an issue resulted in me realising I hadn't turned my modem on at the wall so wasn't even their fault! Thanks for being awesome we will be sticking with you guys :) ...read more

Cons:

Ahhhh none!

Michaela5th June 2018

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

I don’t know why anyone would go elsewhere. They answer the phone straight away. Their prices are low. They are friendly. They don’t even have hold music because you never have to hold! I’ve been with this company since the beginning so I’m a fan.

Pros:

Cheap broadband. Always answers calls. Local. Friendly. Available via social media. Never have outages.

Cons:

No cons.

MARK 29th May 2018

9.6
Reliability
10
Speed
9
Support
10
Features
9
Value
10

I had them in my prior house it they where super to deal with during my time with them and when I needed to cancel .
It was an easy choice to use them again on the new house and good price for service they provide

Pros:

Easy deal with, answer there calls!

Cons:

don't have free services like light box offered as there customer

Narelle29th May 2018

9.2
Reliability
9
Speed
8
Support
10
Features
9
Value
10

NOW gave us the best price for internet, great service, communication with staff awesome, prompt

Pros:

Best prices

Pip17th May 2018

7.8
Reliability
8
Speed
8
Support
9
Features
7
Value
7

I have just joined NOW because we have our business connected by NOW and have had no issues since joining over a year ago.

Pros:

Friendly service

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3 Great Offers