Contact Energy Broadband

Contact Energy now offer Broadband. You can sign up to Contact Energy unlimited broadband service if you have your residential electricity account with Contact Energy at the same address – this means everything is wrapped up together with the convenience of one bill and one number to call. Easy as! This includes single energy, distributed generation or DualEnergy (excl. LPG).

Contact Energy are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We are integral to our customers' lives – and our customers are integral to us. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand. Compare Contact Energy Broadband prices and Contact Energy Broadband deals at Broadband Compare.

** NOTE: The above information has been provided by the «Contact Energy» or reproduced from their website **

Reliability	4.7
Speed	5.2
Support	4.8
Features	4.0
Value	4.7

Average from 10 reviews

Showing 1-5 of 10 items.

2019-09-05 21:32:01

Barend 7.0

Thanks for assistance
very helpful

2019-07-20 14:35:54

Jeff 1.2

Since signed with contact energy very poor customer service they didn't delver what they promised .
1. Very poor customer service
2. Invoices not informal and not clear and hidden chargers
3. Very poor broadband contacted many time wast of time.
4. Rip off
Invoices not regular and sometime 2 invoices in a month putting me dept

Pros

Contact Emery NOT delivered what they promised

Cons

Hard to contact over the phone or emails and never reply email.

2019-07-02 08:36:04

Christina Munro 1.0

We transferred over from Spark. Worse thing we ever did. Contact transferred us over early leaving us with no service from 28 May. It is now 2 July and we still have no services. Their customer services are appalling and every time we call we are on hold for hours. We lodged a complaint and still nothing!

Pros

NOTHING

Cons

No service, worst customer service, extreme hold times. These guys should not offer a service they cannot provide. We are losing the will to live.

2019-06-27 15:53:01

Keagan Govender 2.6

Absolutely shocking dealing with contact Broadband . It's been 3 weeks still not contacted. They initially sent the the modem to the wrong house it's just a pain going with them. Their customer service is appalling. I dealt with only person that was on to it the rest were rude and could not care less.

Pros

Power is connected

Cons

No internet 3 weeks later, lack of customer service.

2019-03-18 10:47:42

JFamily 8.2

Speed is always slightly higher than the actual plan claims. Even during peak times (unlike my previous company). Occasionally speed drops and needs the router to be reset to get back to full speed. Usually no more than once or twice in a month.

Pros

Consistent speed, even during peak times

Cons

Nothing compelling about it, save for peak time performance

Showing 1-5 of 10 items.

Sep 27, 2019

Fully informed choice

Too many Kiwi households are paying more than they should for broadband. Make a fully informed choice with Broadband Compare.

Lady looking relaxed and happy after bundling her power and broadband

Jul 19, 2019

How to bundle your Broadband and Power

Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….

Mar 31, 2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.