Leave a review of Inspire.net

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Inspire.net

Inspire Net offers many different broadband options. They provide ADSL services through-out New Zealand, and offer fibre and wireless services in their local strong-holds around the lower North Island.

Inspire Net absolutely strive to give the best and most reliable ISP services in New Zealand. Various ISP guides, based on consumer feedback, rate them consistently as one of top ISPs in the country. Inspire Net’s reliability means being available when their customers need them and able to give top-notch support from their highly trained and experienced local team members.

Inspire Net always aim to give their customers the fastest attainable speeds when using their broadband and their staff strive to deal with their customers’ problems and queries in the fastest possible time. This allows Inspire Net to ensure that their customers always have the best possible experience when using their services.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.9
Reliability 6.9
Speed 6.5
Support 7.5
Features 6.6
Value 7.1
Average from 14 reviews
Showing 1-5 of 14 items.
2024-08-16 20:23:10
Jack 1.4
I'm really disappointed with Inspire Net. I've had no real complaints with them since switching over, other than I had no choice in providers as they were the only ISP that offered Fibre in my area.

There was a massive network outage yesterday that lasted almost 24 hours. I live really far out in the country and have little to no cell phone reception in my area so I was completely isolated that entire day. I'm currently working on a Uni assignment which was already coming down to the wire so I'm likely now going to fail. I had to travel 40 minutes just to stay with family so that I could try and continue work on the assignment but with the time lost and the money spent on petrol I'm just completely devastated.

I asked Inspire today if they would offer me some kind of compensation as a show of compassion and to at the very least make up for the fact that I paid for a service I was literally not provided and they just rudely told me no, and there was nothing I could do. They even told me they're not even legally obligated to provide me the service that that I'm paying for.

I may just go back to DSL just so I can be with a different provider, this is ridiculous.
...read more
Pros
Only fibre provider in my area
Cons
Only fibre provider in my area
2022-08-24 00:38:12
Bronnie 3.0
Average data and speed for top dollar, terrible customer service
Pros
Ok connection and speed
Cons
The worst customer service ever, rude and arrogant
2021-07-07 05:55:51
Richard Dennerly 9.0
Very helpful
Pros
no
Cons
no
2020-08-15 09:06:25
DaveG 7.4
Inspire were pioneers in pushing wireless broadband into our area but with the advent of streaming content the speed became inadequate. Being on the fringe of their area I wasn't able to get any indication from them as to when an upgrade might happen so reluctantly had to move to a more recent provider with much better speed and value
Pros
Reliable rural provider
Cons
Too slow to improve service
2020-08-03 18:27:20
Jimmy 9.6
These guys built fibre into our subdivision where the copper was rubbish, they have been so good for our community
Pros
Local, friendly, great helpdesk and worked with us to help connect our whole road of lifestyle houses
Cons
None
Showing 1-5 of 14 items.
Best Rural Broadband Provider Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Rural Broadband Provider Broadband Compare Awards 2017 - Finalists
The finalists in the Best Rural Broadband Provider category of the Broadband Compare Awards 2017 have been named.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
13/10/2016
Latest news on BroadbandCompare.co.nz 13.10.2016
Latest news on BroadbandCompare.co.nz 13.10.2016 Today we have updated plans for:
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