Leave a review about Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Total: 5.5
Reliability 5.7
Speed 6.1
Support 5.0
Features 5.7
Value 5.3
Average from 113 reviews
Showing 1-5 of 122 items.
2019-04-16 13:27:12
Esther cherie 8.4
Fast and appropriate
Pros
no
Cons
no
2019-04-10 10:27:34
Dan Chadwick 3.6
When it worked all was fine, but when I needed support I was given the run around. long wait times on the phone, transferred between departments and then cut-off and having to start again. Upon ending my account they enforced a full 30 day termination even though they were no longer providing broadband access.
Pros
Good when it works
Cons
Very poor customer support, lose of features over the period of my account. Archaic termination clauses.
2019-04-08 13:22:03
Marc Jensen 2.0
Absolutely HORRENDOUS service, billing and hardware. Router is one of the worst routers available and we had to get a replacement sent. Their packages were not picked up correctly, so they direct debited the incorrect amount from our bank account. They also tried to invoice us after we had left them!
It was so bad that the retentions team helped us leave Orcon. You cannot get a worse internet provider than ORCON.

AVOID LIKE THE PLAGUE!
Pros
AVOID LIKE THE PLAGUE!
Cons
AVOID LIKE THE PLAGUE!
2019-03-26 13:43:59
Albert Einstein 2.6
Took Orcon 2 weeks to get ADSL working.
2019-02-21 15:31:17
Gregg 9.2
Great service, cheap
Showing 1-5 of 122 items.
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