Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

29 July 2021

Stewart 9.8

Connected within 24 hrs of signing up, good communication, no fuss - speed is as advertised.

Pros

Great communication

Cons

None

28 July 2021

Victor Way 8.2

good

28 July 2021

Frans Dellebeke 3.4

Only have access too VDSL 13/5 speed slow, but reliable.. .Costs a fortune compared to others. Hopeless help centre.

Pros

Reliable...no outages

Cons

Expensive

24 July 2021

RB 3.6

Currently in a lengthy battle with them over their high end router. Asus routers will mesh together for whole home coverage. Sadly the AX-58U they are selling wont set up as a AiMesh node, and I am not alone. When you ring Stuff, they admit their technical short comings, and direct you to Asus for tech support, fair enough. The kicker comes when Asus make a statement about the situation where the AX-58U wont work as an AiMesh node like that with Stuff software on it and Stuff ...read more

Pros

Do you like being a mushroom?

Cons

Wouldn't know what customer service was if it bit them on the proverbial!

24 July 2021

Michael Jones 8.0

I am looking for an internet package that suits me. Slingshot have been good but,
I am looking for a more cost effective broadband.

24 July 2021

Christopher John Hokai 3.8

Ok so ive been with spark for sometime now, two years to be exact. I will say that for a rural connection is just cuts too much and has a problem with distributing bandwidth, i dont know the cause of this and have tried different methods for solving this, but in the end i settled out of frustration. Every time I spoke to a representative they didn't help, only suggesting solutions I had already tried before.

Pros

Fast setup and easy payment method

Cons

Constant connection problems for days at end. High price for sub par speeds.

23 July 2021

Judith Estranna Aitken 5.0

I learned coincidentally yesterday from a Genesis rep that I was paying an unusually high charge for internet with Trustpower. Your plan was about half the cost which for someone like me on National Super was a huge difference. I have asked Trustpower a couple of times in recent years whether I could do better but never got an offer like yours! I am a expecting to be a much happier internet user!

Pros

convenience of electricity and internet and phone all on one bill

Cons

ad it ruens out, very high cost of internet - but I have also had several recommendations for Slingshot from friends

20 July 2021

Lawrence Scott 1.0

I was told if I could not set it up someone would come around and set it up for me,. I waited for 30mins on the phone till the phone

went flat last week tried and again talk to your staff and still no luck rang your rep no luck is this a skam or what I told you when I signed up that I am not computer savier , I am still waiting for someone to come around here and set this lot up as agree to.

Pros

Cons

20 July 2021

June 10.0

Found my power company and WiFi highly recommend.

20 July 2021

Christopher Aquilina-Roberts 8.6

Slingshot have been up front with their set up and costing even covering the price difference, winter/summer. My internet speed is a vast improvement over my last provider and no problems as yet!

Pros

The offer of "bundling" worked a treat, cost wise!

Cons

I only needed help, once and that took ages to come. So maybe, more staff needed.

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