Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

05 May 2021

Timothy J0nes 7.0

text) > 500) : ?> I wanted a change as my old provider Vodafone was not giving any customer service regarding billing etc. ...read more I wanted a change as my old provider Vodafone was not giving any customer service regarding billing etc.

Pros

pros) > 250) : ?> I also went to Now as I wanted to speak with a C/S quickly and a NZ based firm is what i looked for. ...read more I also went to Now as I wanted to speak with a C/S quickly and a NZ based firm is what i looked for.

Cons

cons) > 250) : ?> I am still are in the process of changing over but so far I already feel better that I won`t dread the bill or bills as Vodafone preformed so poorly I really advise other people to switch and take the advantage of a pro ...read more I am still are in the process of changing over but so far I already feel better that I won`t dread the bill or bills as Vodafone preformed so poorly I really advise other people to switch and take the advantage of a professional company based in NZ not India like the call centre is for Vodafone.

05 May 2021

Jenna Nicholson 7.8

text) > 500) : ?> Mostly happy with My Republic but won't be rnewing because of lack of having a human to talk to when needing support. Very very very frustrating
...read more Mostly happy with My Republic but won't be rnewing because of lack of having a human to talk to when needing support. Very very very frustrating

Pros

pros) > 250) : ?> excellent speed, pretty good reliability. Good price ...read more excellent speed, pretty good reliability. Good price

Cons

cons) > 250) : ?> Support is thru chat bot. Really sucks! ...read more Support is thru chat bot. Really sucks!

02 May 2021

Sharon Phillips 7.2

text) > 500) : ?> Good company. ...read more Good company.

Pros

pros) > 250) : ?> ...read more

Cons

cons) > 250) : ?> A little bit of extra speed with the fiber but not much really. ...read more A little bit of extra speed with the fiber but not much really.

02 May 2021

Simon 5.8

text) > 500) : ?> Pathetic speeds even in good atmospheric conditions, Farmside say only 400 subscribers can be on their tower at once and they have a monopoly here... so if you resign they have plenty of people waiting. ...read more Pathetic speeds even in good atmospheric conditions, Farmside say only 400 subscribers can be on their tower at once and they have a monopoly here... so if you resign they have plenty of people waiting.

Pros

pros) > 250) : ?> ...read more

Cons

cons) > 250) : ?> Speed down to 0,1 Mbps, never goes over 5 Mbps at the best of times, sometimes service won´t even register a speed at all on Speedtest ...read more Speed down to 0,1 Mbps, never goes over 5 Mbps at the best of times, sometimes service won´t even register a speed at all on Speedtest

29 April 2021

Sheana Goudie 8.2

text) > 500) : ?> Was very easy to deal with, set up very easy and have never had any problems so have not needed to ask for support. ...read more Was very easy to deal with, set up very easy and have never had any problems so have not needed to ask for support.

Pros

pros) > 250) : ?> NZ based if needing support - not speaking to an overseas operator. ...read more NZ based if needing support - not speaking to an overseas operator.

Cons

cons) > 250) : ?> None so far ...read more None so far

29 April 2021

Kay 7.4

text) > 500) : ?> Highly priced ...read more Highly priced

Pros

pros) > 250) : ?> ...read more

Cons

cons) > 250) : ?> Expensive without power bundle and the. Power is also expensive.... ...read more Expensive without power bundle and the. Power is also expensive....

29 April 2021

Ross 9.0

text) > 500) : ?> Easy switch over from Spark (note the 30 days notice to Spark and Vodafone is their requirements), great speed, great reliability, ASUS router is $15 delivery but otherwise free and has ASUS firmware updates. A great deal with 4 months half price or 6 months when referred by an existing Stuff Fibre customer. The referrer also gets a month free for the referral. Kiwis looking after Kiwis. ...read more Easy switch over from Spark (note the 30 days notice to Spark and Vodafone is their requirements), great speed, great reliability, ASUS router is $15 delivery but otherwise free and has ASUS firmware updates. A great deal with 4 months half price or 6 months when referred by an existing Stuff Fibre customer. The referrer also gets a month free for the referral. Kiwis looking after Kiwis.

Pros

pros) > 250) : ?> No outages like I was having with Spark Fibre, NZ helpdesk support, You don't get 950MB download which is normal. The average speedtest is 600MB (who is complaining about that) ...read more No outages like I was having with Spark Fibre, NZ helpdesk support, You don't get 950MB download which is normal. The average speedtest is 600MB (who is complaining about that)

Cons

cons) > 250) : ?> Debit Card payment method. You don't own their ASUS router. ...read more Debit Card payment method. You don't own their ASUS router.

28 April 2021

Krystal 5.0

text) > 500) : ?> Horrible. I asked them to cancel my plan after my contract was up, looked around and decided to stay with them but try a different plan/more expensive plan as they were going to give me a $15 discount. Fine. Fast forward a month they say I have to send my modem back and if I don’t they’ll charge me $100. So I ring them, they say it’s a mistake. Same day I try use my internet, seems that they never cancelled the disconnection, so then I ring them to query it, again a mistake. ...read more Horrible. I asked them to cancel my plan after my contract was up, looked around and decided to stay with them but try a different plan/more expensive plan as they were going to give me a $15 discount. Fine. Fast forward a month they say I have to send my modem back and if I don’t they’ll charge me $100. So I ring them, they say it’s a mistake. Same day I try use my internet, seems that they never cancelled the disconnection, so then I ring them to query it, again a mistake. They’ll need to recconnect me. I then check my billing and see they didn’t apply my discount, the $15. By now I’m well and truely over it.

Pros

pros) > 250) : ?> ...read more

Cons

cons) > 250) : ?> To many to name. ...read more To many to name.

28 April 2021

Beryl 6.6

text) > 500) : ?> Broadband is good, but sometime breakdown ...read more Broadband is good, but sometime breakdown

28 April 2021

Maria Yeoman 5.8

text) > 500) : ?> The service was always good ...read more The service was always good

Pros

pros) > 250) : ?> Reliable ...read more Reliable

Cons

cons) > 250) : ?> Pricey ...read more Pricey

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