Bigpipe

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  • Special offer
    Fibre broadband
    Get $10/mth off for the first 12 months with promo code: BroadbandCompare
    Special

    Get a great price on unlimited, naked broadband, thanks to Bigpipe and Broadband Compare! Simply enter the promo code BroadbandCompare when you sign up to Bigpipe and you'll get $10 off a month, on any Bigpipe plan, for the first 12 months.

    Terms and Conditions apply. Please read them carefully.

    Get a Broadband Compare deal on Bigpipe broadband!

    Welcome to Bigpipe! We offer broadband with no data caps, no throttling, and fantastic online support. It's internet the way it should be.

    Thanks to Broadband Compare and Bigpipe, you can now get $10 off any Bigpipe plan, per month, for the first 12 months of your subscription. For instance, our Starter UFB plan (see above) goes from $79 per month to just $69 per month. Plus, you can buy a fantastic Bigpipe Modem that works on every Bigpipe plan and has a super easy plug and play setup for just $99 when you sign up - a $100 saving.

    To take advantage of this offer, all you have to do is enter the promo code BroadbandCompare when you sign up for Bigpipe. We'll apply your discount once we've processed your sign up.

    And that's it! We look forward to having you as a Bigpipe customer.

    Cheers!

    The Bigpipe People

    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months No contract
    contract
    from $69.00
    first 12 mths then $79.00
    select
  • Special offer
    VDSL broadband
    Get $10/mth off for the first 12 months with promo code: BroadbandCompare
    Special

    Get a great price on unlimited, naked broadband, thanks to Bigpipe and Broadband Compare! Simply enter the promo code BroadbandCompare when you sign up to Bigpipe and you'll get $10 off a month, on any Bigpipe plan, for the first ...

    Get a great price on unlimited, naked broadband, thanks to Bigpipe and Broadband Compare! Simply enter the promo code BroadbandCompare when you sign up to Bigpipe and you'll get $10 off a month, on any Bigpipe plan, for the first 12 months.

    Read more
    Terms and Conditions apply. Please read them carefully.

    Get a Broadband Compare deal on Bigpipe broadband!

    Welcome to Bigpipe! We offer broadband with no data caps, no throttling, and fantastic online support. It's internet the way it should be.

    Thanks to Broadband Compare and Bigpipe, you can now get $10 off any Bigpipe plan, per month, for the first 12 months of your subscription. For instance, our Starter UFB plan (see above) goes from $79 per month to just $69 per month. Plus, you can buy a fantastic Bigpipe Modem that works on every Bigpipe plan and has a super easy plug and play setup for just $99 when you sign up - a $100 saving.

    To take advantage of this offer, all you have to do is enter the promo code BroadbandCompare when you sign up for Bigpipe. We'll apply your discount once we've processed your sign up.

    And that's it! We look forward to having you as a Bigpipe customer.

    Cheers!

    The Bigpipe People

    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months No contract
    contract
    from $79.00
    first 12 mths then $89.00
    select
  • Special offer
    ADSL broadband
    Get $10/mth off for the first 12 months with promo code: BroadbandCompare
    Special

    Get a great price on unlimited, naked broadband, thanks to Bigpipe and Broadband Compare! Simply enter the promo code BroadbandCompare when you sign up to Bigpipe and you'll get $10 off a month, on any Bigpipe plan, for the first ...

    Get a great price on unlimited, naked broadband, thanks to Bigpipe and Broadband Compare! Simply enter the promo code BroadbandCompare when you sign up to Bigpipe and you'll get $10 off a month, on any Bigpipe plan, for the first 12 months.

    Read more
    Terms and Conditions apply. Please read them carefully.

    Get a Broadband Compare deal on Bigpipe broadband!

    Welcome to Bigpipe! We offer broadband with no data caps, no throttling, and fantastic online support. It's internet the way it should be.

    Thanks to Broadband Compare and Bigpipe, you can now get $10 off any Bigpipe plan, per month, for the first 12 months of your subscription. For instance, our Starter UFB plan (see above) goes from $79 per month to just $69 per month. Plus, you can buy a fantastic Bigpipe Modem that works on every Bigpipe plan and has a super easy plug and play setup for just $99 when you sign up - a $100 saving.

    To take advantage of this offer, all you have to do is enter the promo code BroadbandCompare when you sign up for Bigpipe. We'll apply your discount once we've processed your sign up.

    And that's it! We look forward to having you as a Bigpipe customer.

    Cheers!

    The Bigpipe People

    3Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months No contract
    contract
    from $59.00
    first 12 mths then $69.00
    select
Bigpipe
6.9

total

  • Reliability 7.6

  • Speed 7.0

  • Support 6.1

  • Features 6.6

  • Value 7.4

Average from 30 reviews

Naked broadband plans

Unlimited naked broadband. Sound good? If that’s what you’re after, you’ve come to the right place. At Bigpipe, we do just broadband. Fast, unlimited broadband internet in a variety of flavours starting with cheaper, accessible ADSL, to faster VDSL, and all the way through to ultra-fast fibre broadband. No data caps, no throttling, and great online service. So if you’re after naked broadband internet with no data caps – get Bipgipe. It’s internet the way it should be.

At Bigpipe, we won't try to sell you a landline that you don't want or need. Some other internet providers only sell bundled packages, but we’re just a broadband provider – and we do our broadband naked and unlimited, the way it should be. You can always get a landline from someone else, but if you want pure, unlimited, cheap broadband then we should talk.

Naked ADSL and VDSL

Our entry level ADSL plans are great for home users who want fast and unlimited broadband, but don’t need the higher download speeds required for full-on online gaming and live streaming. Our mid-level VDSL plan is where you start to experience some really serious speed, and it is great for gaming and live streaming, not to mention that it is also unlimited like all our naked broadband plans, which means no data caps (for real!).

Naked UFB

If you live on the internet and only the fastest connection will do, then you’ve got to try our naked UFB plans. Download speeds up to 900 Mbps and upload speeds up to 500 Mbps depending on which plan you choose - it doesn’t get any faster than this. Once you have experienced the joy of an un-capped, ultra-fast fibre broadband connection you’ll never want to go back. UFB is being rolled out around the country and you can enter your address in the form above to check availability – we’d love to have you on board! 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Bigpipe
6.9

total

  • Reliability 7.6

  • Speed 7.0

  • Support 6.1

  • Features 6.6

  • Value 7.4

Average from 30 reviews

Theo28th September 2018

4.8
Reliability
9
Speed
2
Support
7
Features
2
Value
4

Terrible speeds, slow all the time with high ping.

They said that it could be slow at peak times, but never had slowdowns at peak times with other providers

Pros:

Didn't have any issues with the network going down

Cons:

Slow internet all the time (even at "off peak" times and we're paying for fibre)

Tracy white28th May 2018

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

I'm not good with technology so broadband compare were a great help, hooked up with bigpipe on the same day, I'm on a budget so I found bigpipe best for me and still have unlimited WiFi :-)

Cory5th May 2018

8.8
Reliability
10
Speed
9
Support
8
Features
7
Value
10

Great low-cost and reliable provider. BYO router good option for reducing E-Waste. Email Support only.

Pros:

Reliable service. Have had no outages or speed issues.
Support team have been helpful
Good pricing and easy billing.

Cons:

Email support only is generally good until you don;t have online access. Was able to use mobile internet to try and diagnose issues.
Had difficulty setting up own router (Linksys AC1600) onto Bigpipe. They do have setup instructions for popular models, but mine was not on that list. Eventually fixed via email conversation and trial & error. ...read more

Logan17th April 2018

8.0
Reliability
8
Speed
7
Support
9
Features
7
Value
9

Fantastic service, even when it's only via email. They helped a lot with the problematic modem set-up

Pros:

Great help. Easy to deal with. Great prices

Cons:

Sometimes dropped, but not for long (3 minutes most)

Luke Edwards31st January 2018

9.6
Reliability
10
Speed
10
Support
10
Features
8
Value
10

Fantastic ISP, best price and with no contract term. Really helpful and pleasant email based support.

Sonya Maniapoto23rd January 2018

4.6
Reliability
1
Speed
7
Support
1
Features
7
Value
7

Extremely difficult to get support - compounded by poor mobile data reception at the address in question, effectively meant each email conversation took a day to have. Sux

Robby Robinson29th November 2017

3.2
Reliability
3
Speed
3
Support
3
Features
5
Value
2

They advertised 100 Mbps speed, but to date the highest speed I have seen is 25 Mbps with the average speed of 12.96 Mbps. They do not have any techs nor software to run diagnostics and rely on the customer to spend time running the tests for them. I have complained numerous times to them, but they are unable and unwilling to fix my problem.

Pros:

Unlimited data

Cons:

No Network Operations Center. They are unable to troubleshoot any problems.

Andrew27th September 2017

7.8
Reliability
8
Speed
9
Support
8
Features
5
Value
9

Unfortunately they did not accept AMEX, so swapping to Orcon who do.

Jesselyn25th September 2017

4.2
Reliability
3
Speed
3
Support
3
Features
7
Value
5

We used ADSL as a temporary option while waiting for our Fibre to set up. However, it took us almost 3 months of rescheduling and in the end we just gave up.
There was a bit of drama when cancellig our fibre installation, we were promised that we can cancel and not get charged by the early termination fee. But then, they say they will charge us. When we tell them that we were promised by another agent with a reference number, they keep on mentioning that its part of the T&C. Needed to talk to a different agent who was willing to do as what was promised.
After switching to another provider, the same technician who came for our scoping said that his plan got rejected by BigPipe, but instantly approved by Stuff Fibre. It must be that BigPipe doesn’t want to pay the extra price of installing fibre at my house, because it needs more work. Good thing I switched, if not we will never ever get fibre.
...read more

Pros:

Online live chat, relatively cheap price

Cons:

ADSL is extremely slow
Customer service terrible - online chat cannot do much at times, need to go through email

Frankie10th September 2017

9.2
Reliability
10
Speed
10
Support
10
Features
8
Value
8

I've used several major ISPs in New Zealand and Bigpipe leaves them all in the dust. Their support team is fantastic, don't be put off by the lack of a call centre, the online team outclasses any phone service. They've never given us any issues with speed or connectivity and they have some of the best speeds and prices to offer in NZ. If you're looking for a provider, particularly for high-speed fibre, Bigpipe is the best you can get.

Pros:

Best support team I've come across.
Fibre actually goes up to gigabit speeds.
Always the advertised speeds.
Great connectivity.

Cons:

Slightly more expensive than some other providers, but not by much.
Don't have some of the same add on promotions for streaming services etc.

Shown 10 reviews (1-10) out of 30 reviews
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