Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 363 reviews

Showing 201-205 of 363 items.

2018-09-07 02:50:28

Bruce Stansfield 2.8

Urged to go to 4G. Good for 3 months then started slowing. Eventually speed test said - no latency. Changed to copperwire - wonderful. Took two months of problems (still had to pay) to connect- all Spark problems. Then received letter saying copperwire monthly price going up and go back to wonderful,reliable 4G to avoid increase in charges. Spark customer service denied anything wrong with 4G and my problems were normal.

Pros

Features on paper were good

Cons

Arrogant staff responses - with two exceptions.
No service - yet still paying
Talk at you - not to you

2018-09-03 04:49:23

Tony 4.0

I have been with many different ISPs over the years and Spark, by far, is the worst company to deal with.

There was nothing wrong with their service, the internet worked. But every month they would find a new way to overcharge me.

They are also the most expensive.

Pros

Internet worked, most of the time.

Cons

In 3 months. I've had to spend 6+ hours on the phone with them sorting out billing issues that originated on their side.

Their modem also needed constant resetting to work at full speed.

2018-08-13 07:46:20

Ross Fountain 5.2

Changed as I can get more for less from another provider

2018-08-10 05:28:36

Jane 6.4

$125 for vdsl and a mobile on the $39.99 plan what sticks in my craw is the 20c per call to your voicemail for the mobile.

Pros

Works network was ok not too bad for VDSL

Cons

comes down to what the cost is

2018-08-08 08:31:21

Manya 8.4

Very good service but poor customer service, been with Spark for 5 years as a loyal customer but did not want to retain me as customer when I asked to get some good deals, was told that i can switch to other provider

Showing 201-205 of 363 items.

18/06/2019

Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?

Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….

Spark New Zealand receive warning from Commerce Commission

23/05/2019

Commerce Commission warn Spark over price rise messaging – were you affected?

The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?

9/05/2019

How to watch the Rugby World Cup 2019

Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….

27/03/2019

Share No Evil browser extension launches to tackle online terror in NZ

NZ Compare is proud to support Share No Evil. Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa. With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.

Rural homes with broadband too slow to stream Rugby World Cup

15/03/2019

Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup

A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?

11/03/2019

Get ready to stream the Rugby World Cup 2019

Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders.