Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites. Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 365 reviews

Showing 196-200 of 365 items.

2018-09-20 11:22:53

Raylene 6.0

Im sure there are better plans out there

Pros

Good feedback and support for any problems. By phone is slow, but online chat service is good.

Cons

Certainly not fast as advertising promised. Also advised when considering connection there would be no charge for connection, however there was.

2018-09-18 05:28:53

Susan Blyth 5.4

Unbelievably irritating. Never send me an account in 5 years. I always had to find out and then they would charge me for being late. I discussed the lack of an account with them but they insisted they were. It was not in my email or in my junk. I have had the same email account for 5 years. They are not particularly competitive and all appear to be about 16 years old and treat their customers as though we are 16 too.

2018-09-15 08:10:57

Russell McKenzie 7.6

Reliability is good. Support communication is a frustratingly lengthy process when you need it most.
Value for us older users is poor when we are paying around $85.00 per month, and mostly only use
5 - 10gb per month! It would be much fairer to have a stepped usage plan. If we were to overstep the allowance
per month on a stepped program, Spark could simply adjust the bill for that month - SIMPLE!

Pros

Reliability is close to perfect, so thank you for that!

Cons

as listed in comment panel...

2018-09-12 01:35:01

Bryan Duffin 7.8

Very hard to talk to.

Pros

Speed very good

Cons

Seems to be expensive

2018-09-11 07:06:17

A R Mitchell 4.0

Wireless Broadband
Slower than adsl, continuous dropouts, landline not always contactable

Showing 196-200 of 365 items.

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