Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites. Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 365 reviews

Showing 181-185 of 365 items.

2018-11-11 23:11:45

Peter sanders 7.6

Excellent follow up when I made a complaint - I would recommend Spark for follow up service as you can reach them - they do talk and they fixed my problem - well done Spark especially Kate F

2018-11-06 08:30:45

Michelle Perkins 8.2

Looking for better value for money

Pros

Better value for money

Cons

Have to pay a release fee from my supplier

2018-11-06 00:39:16

Jess Shelgren 1.6

Worst service ever and the email (xtra) has no spam filters so there is no way to stop spam from infiltrating your email. I was hacked and Spark did nothing.
Service terrible, no resolution after months of issues.
Speed of internet also varies with number of people on line in the area, after school and on rainy days, it is dial up speed. Old wires, slow to provide fibre.

Pros

Brand, size, landline

Cons

Above. They do not care

2018-11-04 07:10:09

Jacobus van Staden 7.0

Have been a spark customer for roughly 10 years, happy with their service.

Pros

good customer service and track record

Cons

Becoming expensive

2018-11-01 08:41:13

Louise Moore 6.4

It is impossible to get customer service from spark.

Pros

Market leader. Phone app to manage account

Cons

Absolutely close to impossible to get through to support. Then follow up is poor. When we had a major issue, getting anyone to be proactive and own the issue took a complaint to the telecommunication disputes resolutio ...read more

Showing 181-185 of 365 items.

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