Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

04 January 2021

Helen Kendrick 8.2

Because of your website I was able to re- negotiate my present contract for another 12 months. Thanks.

Pros

Cons

04 January 2021

Eric Esnouf 8.4

Generally very good and reliable. proved invaluable during lockdown.

Pros

Easy, good online portal and good value

Cons

deals only for new customers

02 January 2021

Shirley Allan 1.6

My vodafone service was actually going slower than the old dial up systems and even the tech service in India could believe how slow it was going over an extended period of 2 to 4 days. Initially they could not log a fault as my 'case' had on criteria that meant vodafone would not accept it as being a fault in the service.
Eventually I was able to find Broadband Compare and find Stuff Fibre and was connected up within 3 days.

Pros

Vodafone - NONE.

Cons

After years of being a customer and being forced to change to a new service by Vodafone just before Christmas only to find that service was extremely slow and unreliable was typical of a large organisation walking over the small individual.

02 January 2021

Navjot 7.0

Very helpfull, instant reply and issue sorted.

Pros

Cons

very quick to resolve issue

01 January 2021

Cherian Jones 7.4

I have good praise for my broad band. They seems good and efficient

Pros

Good internet and good provider

Cons

I had teething problems with my internet and customer support was poor.

31 December 2020

Claudia 9.6

Awesome customer support!!

31 December 2020

Joshua 2.2

slow internet when I had it
When I moved house haven't been connected for almost 4 months and still expected to pay for the bills even though I still don't have any internet the said they would credit me but haven't
I have emails for proof.
Do not join orcon

Pros

No pros

Cons

Charge you for internet you do not have

31 December 2020

david 7.2

when ringing up to ask about how i could reduce my monthly bill with spark, i was spoken to by some guy who seemed to couldnt care less , and said i was on a good plan and if not happy i could change provider, no attempt to try to & help not a good response to a customer of well over 50 years,[telecom & spark]not a good way to keep customers or gain new ones,this will be a realy bad word of mouth response, i was very disapointed with this service, spark needs to sort its staff out