Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

27 October 2020

Roneel Prasad 4.2

text) > 500) : ?> Way overpriced. I’m saving approx $700 a year going with the same service but different supplier. ...read more Way overpriced. I’m saving approx $700 a year going with the same service but different supplier.

27 October 2020

Brenda 10.0

text) > 500) : ?> Whether it's a bit of help with how to operate a device, or something related to NOW, everyone is friendly and quick. Phone calls and emails are answered straight away. ...read more Whether it's a bit of help with how to operate a device, or something related to NOW, everyone is friendly and quick. Phone calls and emails are answered straight away.

Pros

pros) > 250) : ?> Everything! ...read more Everything!

Cons

cons) > 250) : ?> None ...read more None

27 October 2020

Shane 4.2

text) > 500) : ?> Signing up was a breeze and Gemma was very helpful. We had 2 properties to sign up. The first install went well but then we had issues with our alarm system. Contact the support department who are not very helpful and it almost like they were deliberately trying to make things hard and this has cost us additional $ with alarm company. After 10 days the issue is still not sorted (issue at Nows end) and we think the only option is to change suppliers. No issues with the second ...read more Signing up was a breeze and Gemma was very helpful. We had 2 properties to sign up. The first install went well but then we had issues with our alarm system. Contact the support department who are not very helpful and it almost like they were deliberately trying to make things hard and this has cost us additional $ with alarm company. After 10 days the issue is still not sorted (issue at Nows end) and we think the only option is to change suppliers. No issues with the second property, however this didn’t have an alarm. Seem to have drop out issues with first property too.

Pros

pros) > 250) : ?> Gemma is the sale team was fantastic and made the sign up a breeze. ...read more Gemma is the sale team was fantastic and made the sign up a breeze.

Cons

cons) > 250) : ?> Support department are not very helpful and seem unable to think 2 steps ahead to help clients ...read more Support department are not very helpful and seem unable to think 2 steps ahead to help clients

27 October 2020

Sarah 10.0

text) > 500) : ?> It’s great to have a company that you can ring and actually talk to someone and not have to wait for hours, also they get back to you so quickly, all the years I’ve been with this team it has truly been a pleasure. ...read more It’s great to have a company that you can ring and actually talk to someone and not have to wait for hours, also they get back to you so quickly, all the years I’ve been with this team it has truly been a pleasure.

Pros

pros) > 250) : ?> Fast service friendly team quick response ...read more Fast service friendly team quick response

Cons

cons) > 250) : ?> No cell phone plans ...read more No cell phone plans

24 October 2020

George 7.8

text) > 500) : ?> Just joined so can't respond to any of the assessments yet other than to say pricing seems very reasonable and customer service contact made so far has been excellent ...read more Just joined so can't respond to any of the assessments yet other than to say pricing seems very reasonable and customer service contact made so far has been excellent

22 October 2020

MD 6.6

text) > 500) : ?> Not bad, not good. price gone up after contract time, so choose another one. ...read more Not bad, not good. price gone up after contract time, so choose another one.

21 October 2020

Agnes Almeida 7.0

text) > 500) : ?> Really unreliable. Connection keeps crapping out. Super frustrating. ...read more Really unreliable. Connection keeps crapping out. Super frustrating.

Pros

pros) > 250) : ?> Good customer service but tire of calling with problems. ...read more Good customer service but tire of calling with problems.

Cons

cons) > 250) : ?> Unreliable. Expensive for a bad connection. ...read more Unreliable. Expensive for a bad connection.

21 October 2020

christchurch 2.2

text) > 500) : ?> Terrible service no help ripped me off ...read more Terrible service no help ripped me off

Pros

pros) > 250) : ?> its internet ...read more its internet

Cons

cons) > 250) : ?> rip offs and rude ...read more rip offs and rude

21 October 2020

Kel 4.4

text) > 500) : ?> Terrible website to try to adjust plan. Easy to find upgrades but if you want to downgrade like loose landline impossible, in end easier to get risd of spark altogether ...read more Terrible website to try to adjust plan. Easy to find upgrades but if you want to downgrade like loose landline impossible, in end easier to get risd of spark altogether

Pros

pros) > 250) : ?> Reliable ...read more Reliable

Cons

cons) > 250) : ?> No 4g and idiots ...read more No 4g and idiots

20 October 2020

Danilo Samson 6.4

text) > 500) : ?> my internet keeps on cutting out and the speed is not that great considering that I am on 1G/500 I can get only around 300 to 400

...read more my internet keeps on cutting out and the speed is not that great considering that I am on 1G/500 I can get only around 300 to 400

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