Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

31 December 2020

Joshua 2.2

text) > 500) : ?> slow internet when I had it
When I moved house haven't been connected for almost 4 months and still expected to pay for the bills even though I still don't have any internet the said they would credit me but haven't
I have emails for proof.
Do not join orcon ...read more slow internet when I had it
When I moved house haven't been connected for almost 4 months and still expected to pay for the bills even though I still don't have any internet the said they would credit me but haven't
I have emails for proof.
Do not join orcon

Pros

pros) > 250) : ?> No pros ...read more No pros

Cons

cons) > 250) : ?> Charge you for internet you do not have ...read more Charge you for internet you do not have

31 December 2020

david 7.2

text) > 500) : ?> when ringing up to ask about how i could reduce my monthly bill with spark, i was spoken to by some guy who seemed to couldnt care less , and said i was on a good plan and if not happy i could change provider, no attempt to try to & help not a good response to a customer of well over 50 years,[telecom & spark]not a good way to keep customers or gain new ones,this will be a realy bad word of mouth response, i was very disapointed with this service, spark needs to sort its staf ...read more when ringing up to ask about how i could reduce my monthly bill with spark, i was spoken to by some guy who seemed to couldnt care less , and said i was on a good plan and if not happy i could change provider, no attempt to try to & help not a good response to a customer of well over 50 years,[telecom & spark]not a good way to keep customers or gain new ones,this will be a realy bad word of mouth response, i was very disapointed with this service, spark needs to sort its staff out

30 December 2020

John Lees 4.0

text) > 500) : ?> After several complaints about payment difficulties with app still not sorted. ...read more After several complaints about payment difficulties with app still not sorted.

30 December 2020

john gary lomax 8.8

text) > 500) : ?> Good service ...read more Good service

30 December 2020

Jo 4.6

text) > 500) : ?> No benefits for LOYAL Customers ...read more No benefits for LOYAL Customers

Pros

pros) > 250) : ?> Good ...read more Good

Cons

cons) > 250) : ?> Slow without warnings ...read more Slow without warnings

30 December 2020

DaveB 9.6

text) > 500) : ?> Was a bundle power land line & Internet and only reason for changing them is they don’t cover new location and power is provided to new site. No landline now required. ...read more Was a bundle power land line & Internet and only reason for changing them is they don’t cover new location and power is provided to new site. No landline now required.

Pros

pros) > 250) : ?> Trouble free service ...read more Trouble free service

Cons

cons) > 250) : ?> Don’t cover our location shifting to ...read more Don’t cover our location shifting to

30 December 2020

Ria 2.6

text) > 500) : ?> Poor service, bad management and staff. Silly company who thinks every single issue us customers have is not a big issue, where it takes weeks or months to get resolved or looked at, they can't give us customers an update whenever we call, They don't respond to any of our emails when we follow up, they get addresses mucked up . This company does not look after their customers, they take our money. Its better off people go to other service providers like Vodafone and etc where ...read more Poor service, bad management and staff. Silly company who thinks every single issue us customers have is not a big issue, where it takes weeks or months to get resolved or looked at, they can't give us customers an update whenever we call, They don't respond to any of our emails when we follow up, they get addresses mucked up . This company does not look after their customers, they take our money. Its better off people go to other service providers like Vodafone and etc where they have good quality broadband and look after their customers well.

Pros

pros) > 250) : ?> Cheap Prices ...read more Cheap Prices

Cons

cons) > 250) : ?> Rip off Service Provider. ...read more Rip off Service Provider.

29 December 2020

Marie ArnoLd 10.0

text) > 500) : ?> Great service
Great customer service
No complaints

Fast accurate ...read more Great service
Great customer service
No complaints

Fast accurate

Pros

pros) > 250) : ?> Quick efficient ...read more Quick efficient

Cons

cons) > 250) : ?> None ...read more None

28 December 2020

Antjecatherienna Tuhakaraina 6.6

text) > 500) : ?> Great service and customer support ...read more Great service and customer support

Pros

pros) > 250) : ?> Good customer support ...read more Good customer support

Cons

cons) > 250) : ?> Internet speed and complications ...read more Internet speed and complications

23 December 2020

Dave 5.2

text) > 500) : ?> Good when you dont have to deal with them. ...read more Good when you dont have to deal with them.

Pros

pros) > 250) : ?> ...read more

Cons

cons) > 250) : ?> Billing is all over the show. Had to get them to ammend my bill at least a dozen times. Spent an eternity getting palmed off didnt want to know about it unless you come across a kiwi. ...read more Billing is all over the show. Had to get them to ammend my bill at least a dozen times. Spent an eternity getting palmed off didnt want to know about it unless you come across a kiwi.

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