Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

07 December 2018

Gerd Lentze 6.2

After being a Spark Customer for nearly 30 years now, I was very disappointed when I was billed for my landline calls recently for no apparent reason and an extra charge of $5.00 was on top of that. After my query I was told that the free national landline calls were "a promotional add on" that I received at the beginning of my new contract which has now run out and the $5 was added for increased copper line maintenance cost. Fibre isn't available in my area yet. Although I k ...read more

Pros

Reputable Company with reasonably good service

Cons

Inflexible plans and far too expensive compared to other ISP
No landline deals available at the moment

05 December 2018

Kirsty 9.4

Fast service

Pros

Fast service

Cons

Not available

04 December 2018

Joseph wong 7

intended to switch to slingshot and your web site seemed to be good

Pros

slingshot response but the customer service was very inexperience and requested me to talk with their technical team. I think their competitors will help me.

Cons

hope you can feedback slingshot if they could follow up new customer properly

04 December 2018

Alex 6.8

Switching to increase speed, data cap and to get a new router.

Pros

My old plan is the cheapest in the land

Cons

No free upgrade to latest speed/cap - need to pay 40% more to upgrade, which is a lot given I've been a long time customer.

30 November 2018

Daniela 5

Not happy with the service overall - about to change provider

Pros

Connection & speed have been much more reliable than with previous provider (Vodafone)

Cons

Support and communication are poor. Pricing not as competitive anymore

30 November 2018

Nirav Patel 1

Poor customer service. 2 degrees guys lying so don’t trust anymore.

29 November 2018

D Campbell 4.6

Hopeless direct support. Appears from Skinny's pricing well overpriced.

Pros

Cons

26 November 2018

Stuart Roddick 2.4

Had been with Spark for 25yrs... No More... Never Again!!!
Now a happy new MyRepublic customer
Transferring across from Spark to MyRepublic for their Fast Fibre & phone line was extremely easy to organise and they were knowledgeable, personable, prompt and efficient . (Top Marks)
MyRepublic had an awesomely priced 12mth special joining offer that was just to good to ignore...
Don't put up with those Spark muppets 1 minute longer... Nike principle... Just do it.

Pros

... Ummmm
Still thinking on that one...
No, you got me stumped
Couldn't come up with even one Pro for them
It's official... Spark totally sucks

Cons

Their reliability totally sucks... lost broadband & phone connection for 2-days at a time 5 times in the last 2-years!!!
Their VDSL speed performance is pitiful and erratic... 26Mbps up... 2.5Mbps down
Overpriced... de ...read more

25 November 2018

Bernard 6.8

The fibre package was frequently only capable of streaming at SD or lower quality. Few reliability issues though.

Pros

Reliable

Cons

Low speeds

23 November 2018

Anne Prescott 7

i live at Jane Mander Village, 262 Fairway Drive Kamo and our coverage is very poor, please please when are you going to increase our coverage. i have the xtra security to do my online banking which requires a text, it quite often times out this is very frustrating.

Pros

Cons

with my coverage being poor more than not i get my texts after the event, far too late in this day and age.