Transparency is important to us.
Broadband Compare and Simply Broadband are both parts of Global Compare Group, the company behind this consumer comparison and information website.
Because of this relationship, Simply Broadband may appear on Broadband Compare alongside other broadband providers. We believe it is important that you know about this relationship so you can understand how our businesses are connected when using our comparison services.
Although the businesses are part of the same wider group, Simply Broadband, our editorial team, and our commercial team, operate with different responsibilities.
The Simply Broadband team is responsible for operating the broadband service, including customers, products, pricing, network and support.
Our editorial team is responsible for producing consumer-focused content, reviews, rankings, guides and recommendations.
Our commercial team manages advertising, partnerships and other commercial relationships.
Commercial relationships are not intended to determine editorial conclusions, reviews or recommendations. You can read more about our editorial guidelines here.
Reviews of Simply Broadband are subject to the same review principles as reviews of other broadband providers.
We don't remove a negative review simply because Simply Broadband is part of our wider group, nor do we give Simply Broadband preferential treatment because of that relationship.
Where reviews are moderated, they are assessed against our published review moderation policy, regardless of which provider they relate to.
Simply Broadband plans may appear in comparisons on Broadband Compare alongside plans from other providers.
Simply Broadband plans are ranked and assessed using the same relevant criteria as other providers, such as price, speed, features, contract terms, availability and other factors relevant to the particular comparison.
Simply Broadband does not automatically receive a higher ranking because it is part of Global Compare Group.
Where a comparison involves commercial relationships, we aim to be transparent about how the comparison service operates and how we may make money.
We recognise that having a comparison website and a broadband provider within the same wider group creates a potential conflict of interest. We believe the right approach is transparency and clear separation of responsibilities, rather than hiding the relationship.
Our commitment is to:
In short: Global Compare Group owns Simply Broadband as well as the comparison websites NZ Compare and Broadband Compare, and we believe you should know that.
While the businesses operate within the same wider group, our editorial and comparison processes are designed to apply the same standards and criteria to Simply Broadband as they do to other providers.
Should you have any concerns please contact us.
