Leave a review of Nova Energy

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

You might know Nova Energy as the New Zealand-owned company that provides great value energy to Kiwi families and businesses. 
Now, they’re also bringing you unlimited broadband* and even greater value when you bundle broadband, electricity and natural gas together.
Nova is proud of its good, honest Kiwi service. Our friendly staff are based right here in New Zealand, so you can talk to a local person when you need to, and fast. 
Nova currently supplies copper (ADSL and VDSL) and fibre customers throughout the North Island and to customers down to Timaru in the South Island.

*Nova’s Fair Use Policy applies to its unlimited broadband and phone plans.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.4
Reliability 5.9
Speed 5.5
Support 4.4
Features 5.1
Value 5.2
Average from 17 reviews
Showing 1-5 of 17 items.
2023-06-16 21:09:14
Dave 1.8
Call centre had long wait times and only available on weekdays which is not good if have an issue.
2022-10-01 14:08:08
Sara 2.4
Worst experience ever. Internet failure consistently every day, no response to my multiple enquires. Paid $800 for a tv 3 weeks ago, no sign of the tv. DO NOT RECOMMEND!!!
Pros
We have power.
Cons
Rubbish internet connection, poor communication, unreliable.
2021-06-06 17:38:00
Jase Trevarton 4.8
Not being able to see a proper breakdown of my usage, higher internet price and not being able to contact the company after hours or in the weekend is the reason I changed from Nova.
2021-03-10 20:30:36
A 4.4
Internet was Laggy and slow fibre, rang many times asking whats wrong they say just reset modem,so was doing resets every week for a year.we are gamers... so stink really for $92 p/mth..had to switch
Pros
Power was very cheap for our high usage family.
Cons
Internet was Slow and constant lagging for 92$ p/mth..wasn't even top fibre. Almost felt like it wasn't fibre
2021-01-28 16:56:42
Leeann Stallard 5.0
People are nice, but expensive and the broadband supply seemed to buffer quite a bit for movies etc. so there are better deals out there with possibly better supply.
Pros
nice people
Cons
expensive, supply buffered a lot, could get same service elsewhere for $20/month cheaper
Showing 1-5 of 17 items.
Get a LG Smart TV with Nova Energy TV Bundle Plan
22/07/2019
Great value bundle offers from Nova Energy
In addition to award-winning customer service and the convenience of a single bill, Nova brings you even greater value when you bundle broadband, electricity and natural gas together. There are also great value phone options with every broadband plan.
Lady looking relaxed and happy after bundling her power and broadband
19/07/2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
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3 Great Offers
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Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
WINTER SAVINGS ALERT! Enjoy the season with 3 MONTHS of FREE Broadband! Sign up for any Zeronet plan on a 12-month contract and start your winter with great savings.
WINTER SAVINGS ALERT! Enjoy the season with 3 MONTHS of FREE Broadband! Sign up for any Zeronet plan on a 12-month contract and start your winter with great savings.
Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 June 2024.
T&Cs apply.
Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 June 2024.
T&Cs apply.