Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 363 reviews

Showing 201-205 of 363 items.

2018-09-07 02:50:28

Bruce Stansfield 2.8

Urged to go to 4G. Good for 3 months then started slowing. Eventually speed test said - no latency. Changed to copperwire - wonderful. Took two months of problems (still had to pay) to connect- all Spark problems. Then received letter saying copperwire monthly price going up and go back to wonderful,reliable 4G to avoid increase in charges. Spark customer service denied anything wrong with 4G and my problems were normal.

Pros

Features on paper were good

Cons

Arrogant staff responses - with two exceptions.
No service - yet still paying
Talk at you - not to you

2018-09-03 04:49:23

Tony 4.0

I have been with many different ISPs over the years and Spark, by far, is the worst company to deal with.

There was nothing wrong with their service, the internet worked. But every month they would find a new way to overcharge me.

They are also the most expensive.

Pros

Internet worked, most of the time.

Cons

In 3 months. I've had to spend 6+ hours on the phone with them sorting out billing issues that originated on their side.

Their modem also needed constant resetting to work at full speed.

2018-08-13 07:46:20

Ross Fountain 5.2

Changed as I can get more for less from another provider

2018-08-10 05:28:36

Jane 6.4

$125 for vdsl and a mobile on the $39.99 plan what sticks in my craw is the 20c per call to your voicemail for the mobile.

Pros

Works network was ok not too bad for VDSL

Cons

comes down to what the cost is

2018-08-08 08:31:21

Manya 8.4

Very good service but poor customer service, been with Spark for 5 years as a loyal customer but did not want to retain me as customer when I asked to get some good deals, was told that i can switch to other provider

Showing 201-205 of 363 items.

2/08/2016

Latest news on BroadbandCompare.co.nz 02.08.2016

August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:

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