Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.3
Features 5.9
Value 4.4
Average from 353 reviews
Showing 1-5 of 353 items.
2021-11-03 18:18:27
Bruce 6.0
Only changing due to being buggered around. Had a billing query, first person ver pleasantly said they would sort it - nothing happened. Second person knew nothing. Third person was rude and obnoxious. Committed to investigate - a month later nothing had yet happened. Fourth person in store was sort of helpful, I agreed to some concessions on the bill and was told I would get an email invoice detailing agreed changes - nothing happened again! I then decide I am better trying another provider… here’s to hoping the next one is better!! ...read more
Pros
Good reliable service. Definitely not the cheapest.
Cons
Couldn’t resolve my customer service request. Got sick of it after 2 phone calls and two in store visits.
2021-10-30 19:06:27
carl strohmenger 5.8
.
Pros
-
Cons
the internet cuts out alot
2021-10-28 08:11:36
Bruce Woods 3.8
We have been with this company for a long time.
We changed providors as our monthly bill became huge the company does not give any notice or warnings, they simply rip consumers off. Especially if you are elderly and not technically inclined. Frankly the indudtry should be regulated to prevent this kind of greedy behaviour.

Pros
None
Cons
Ref above Spark rop their customers off
2021-10-22 12:24:10
Jenny Tomlin 6.2
I found them to be very reliable with the features I needed but the price became too high compared with other providers
Pros
fast, reliable, netflix
Cons
expensive
2021-10-19 09:24:24
William Gorter 4.0
Signed up for the full noise plan and getting 10% of it , spent 3 weeks trying to get it resolved - same old Spark - rubbish service and rubbish support - off to another provider.
Pros
None
Cons
Lots
Showing 1-5 of 353 items.
Mar 5, 2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Spark Broadband offer Netflix bundle promotion
Feb 26, 2017
Spark Broadband offer Netflix bundle promotion
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider.  The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
Spark Broadband Problems
Jan 30, 2017
Spark Broadband Problems
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.  
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Spark Broadband Plans – Price rises and data increases
Aug 29, 2016
Spark Broadband Plans – Price rises and data increases
Spark, one of the big two broadband providers in New Zealand has announced a raft of changes to its broadband plans as it responds to the changing demands of a data hungry nation that New Zealand has become.  There was a press release today that announced Spark has responded to growing demand for data by increasing broadband plan allowances by 50%... however this does also mean a change to some prices. 
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.