Spark Broadband

  • Plans
  • Information
  • News
  • Reviews
Spark Broadband
5.4

total

  • Reliability 5.9

  • Speed 5.7

  • Support 5.0

  • Features 5.7

  • Value 4.5

Average from 201 reviews

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Spark Broadband
5.4

total

  • Reliability 5.9

  • Speed 5.7

  • Support 5.0

  • Features 5.7

  • Value 4.5

Average from 201 reviews

john Collie28th March 2018

7.2
Reliability
7
Speed
7
Support
7
Features
8
Value
7

Spark were okay and I had a trouble-free 3 to 4 years with them.

Pros:

Lightbox

Cons:

Price is not competitive for unlimited broadband. No movies in Lightbox.

Michelle Vestal 22nd March 2018

8.0
Reliability
9
Speed
6
Support
9
Features
9
Value
7

I have been with Spark, previously Telecom for years and have always had great service but now that I am moving I am looking for a better deal. I want good broadband service for under $100

Pros:

Reliable, good customer service, easy to deal with.

Cons:

Price, but if you ring and talk to them they can give you loyalty discounts. But then it always seems to go up again.

Phil21st March 2018

5.4
Reliability
8
Speed
3
Support
7
Features
5
Value
4

I'm on adsl and need to upgrade to vdsl

Marie Neill21st March 2018

4.2
Reliability
3
Speed
7
Support
4
Features
5
Value
2

Not happy with Spark service ...at all. I did not have unlimited plan. Had to buy more data....fine. Did not know that once I had purchased and paid for 10 gb data times 5...that I would be left without internet connection until my due date "roll over" came round. In this day and age, this should never happen. Have now changed my provider, an unlimited plan as well. Hopefully I will be better served. As a customer of Spark and previously Telecom, they have greedily accepted my money all these years, so feel very let down over this incident.

...read more

Shane Peebles14th March 2018

4.0
Reliability
2
Speed
4
Support
5
Features
5
Value
4

4g was very slow and we had to reset the modem for the home phone to work. Would have been dangerous if we had to call emergency services and you have the reset the modem first. Very poor.

ilona pux8th March 2018

5.0
Reliability
5
Speed
6
Support
3
Features
6
Value
5

will change

Pros:

works often

Cons:

does not come on straight away. I have to first disconnect then connect to get on internet. bit of a pain

Krish7th March 2018

8.0
Reliability
9
Speed
9
Support
9
Features
8
Value
5

Everything is fine with the connections it self. The Fiber connection price is not comparative enough. They were charging $95 a month where as other companies were providing the same at lower prices.

Pros:

almost always the connection speed(Fiber) hits more than 100MBPS for spark Naked100 plan.
99% reliable just a couple of glitches in a year.. so very good.

Cons:

Connection price is at the nigh end for a basic fiber 100/20 MB connection.

Kristi24th February 2018

5.6
Reliability
6
Speed
3
Support
7
Features
7
Value
5

too slow

Cons:

too slow

Peter23rd February 2018

7.0
Reliability
8
Speed
7
Support
7
Features
7
Value
6

Have to reboot VDSL modem every day. Two different modems have this problem, so presumably the problem is at Spark's end. Maybe not investing in old-tech now that fibre is coming?
Spark is expensive, but had us locked in for years with email. Have now changed to GMail and are shopping for a better deal.

Jan22nd February 2018

5.0
Reliability
5
Speed
6
Support
2
Features
7
Value
5

SPARK: When it works it's good, when it falls over, it fails completely

Pros:

who I have always been with, the whole package phone internet and cell all one account

Cons:

Trying to communicate with idiots that have no idea and the time wastage is huge.

Shown 10 reviews (71-80) out of 201 reviews
You selected
pic
pic

2 Great Offers