Leave a review about Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.8
Support 5.0
Features 5.7
Value 4.4
Average from 226 reviews
Showing 16-20 of 234 items.
2019-04-29 19:59:45
Maryanne 4.6
Spark fibre was fine while there were no issues. After my initial 12 months they offered me $10.00 off the usual cost. The main problem was the modem kept crapping out every day, and as I didnt get back to them fast enough about it, they offered me a new Hyawei HG659b for half price at $100.00, as the warranty had just run out.
That was at the end of being with them for 2 years. I was paying for up to 950 down and was getting around 150 at best in a one bedroom flat with no walls in gigacity.
Pros
Hmmm, have to think on that.
Cons
Crappy modem, not interested in keeping current customers.
2019-04-18 16:30:45
Rodrigo 8.6
Great service, but more expensive than most of the competitors.
Pros
realiable and fast
Cons
price
2019-04-18 14:54:14
Allan 7.4
Good overall but outpriced by others
Pros
reliable
Cons
price
2019-04-15 17:02:55
Dick Lane 6.6
I've been with Spark for a long time, and had fibre for nearly three years. The speed, though not great - 10 up, 50 down, was fine for my occasional OnDemand viewing etc. But the cost kept going up, and they weren't prepared to match other offers.
Pros
Good basic reliable service. Good billing, usage information - I liked the 80% used text, and the ability to download bills etc.
Cons
high cost
2019-04-15 09:34:37
Peter 5.8
Spark OK but like all other large companies does not have enough staff to cope with customers enquiries and employs people who first language is not English .
Makes policy decisions that suit them and not their customers.
Showing 16-20 of 234 items.
Aug 2, 2016
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