Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

28 July 2022

Barry 8.8

Experience has been great since I hooked up with NOW. Have had no issues whatsoever. And an all NZ company!

Pros

Efficient, friendly service

Cons

None

27 July 2022

Laura 8.6

Switched to NOW 4 months ago and wished we'd done it ages ago. The difference from our previous provider is stark. NOW have excellent customer service, friendly and helpful with any questions. Speed seems to be fine and no problems with outages.

Pros

Cons

27 July 2022

Kevin and Pauline Molloy 7.8

It is si refreshing to ring NOW and speak with a human who speaks english rather than someone one cannot understand
Well done NOW

25 July 2022

Kaz 7.0

Easy fast, good price recommend AAAA+++++

Pros

Cons

22 July 2022

Stephen 9.2

Fast efficient service and gave info relating to speed that previous provider neglected to advise me . Great service

Pros

Fast efficient service at all times

Cons

Few delays at sending out my new modem

21 July 2022

Richard mason 9.0

Refreshing,great ,professional service

Pros

Prompt comunicationthrough email

Cons

Took the call me back option on 0800 no, didnt get called back

21 July 2022

Kyle 6.0

Great company to deal with and very simple process. Quick and sharp with customer service.

Pros

Best in the business for customer service.

Cons

Speeds need to be looked into. Max fibre service is pretty disappointing.

21 July 2022

Charlie 9.6

Excellent service. Definitely one of the best out there. Very recommended. Easy to deal with with quick communication

21 July 2022

Bridget 9.0

Excellent service when I needed a new router was there next day and when a fault was discovered they organised everything! Highly recommend.

Pros

Cons

You gotta change that song

21 July 2022

John 7.2

They put the real person service back how it used to be in N Z 50 yrs ago

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