Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

17 August 2022

Andrew Kimber 7.6

Very good provider. Easy set up and back up with personal involvement excellent. A bit slow because of our rural location at the end of a copper line, but they try to make it work for us

13 August 2022

Fern 7.4

A friendly NZ based customer service team that answer the phone promptly and actually help. Such a refreshing change from the BS & lies I got from my previous Internet provider.

Pros

A relatable NZ team who speak kiwi & do what they say they will. Minimal wait to speak to someone, clear advise & prompt updates.

Cons

None at this stage

11 August 2022

Angel 7.0

I am considering changing wifi companies as im not impressed with speed and services.

Pros

Quick and responsive

Cons

Internets slow

11 August 2022

Raelene 8.6

Wonderful experience lovely staff patient and easy to understand.
Never had a bad experience in all my dealings with NOW.

09 August 2022

Alf 7.0

I have been with NOW for a couple of years. I find that their service and support is excellent and if I do have a problem, I talk to someone local.

05 August 2022

Maddison 7.8

Great value for money considering the other companies that offer the same services at a cheaper price, but from experience they are slow and cut out consistently. I am living residential but for the price you can't go wrong. Also, being a small nz company the support team are quick replying and very helpful weather on the phone or via email.

Pros

Quick replying, cheap, fast, reliable, quick, easy set up

Cons

Confusing website for set up.... but what broadband or electricity site isn't

05 August 2022

Carleen Lind 8.6

Great service. Had to call the help center and I spoke to a gentleman who was amazingly helpful and patient.

03 August 2022

Julie 8.6

My dad joined now for phone and internet and I was impressed, you actually got to talk to real people, waiting times weren't overly long either just all round easy to deal with.

Pros

Great service

Cons

Didn't have any

02 August 2022

David 8.4

Service has been great and very prompt No trouble accessing help anytime required

30 July 2022

Julie 2.8

Slingshot- broadband rubbish, service disinterested and annoying, and trying to get an account that works frustrating. So now I am back shopping for an internet provider that can combine service and good pricing.

Pros

Cons

Slow broadband with lagging. Account system problematic. Non responsive or slow customer service, and when Slungshot responds it is with a multichoice do it yourself email, which 4/5 times does not answer the question yo ...read more

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