Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

21 May 2019

Lyn Hoskin 1.0

Yes its been a month but I have only just been contacted today about having a scoping visit from Ultrafast Fibre

Pros

None yet

Cons

as per my review

20 May 2019

Ross Harland 7.4

Better but not as strong in house.

Pros

Faster

Cons

Weaker in house

20 May 2019

Glen Miller 8.8

Good company to deal with no problem with them

Pros

Good prices

Cons

Bit of hiccup with the pricing especially with the 6 month special

20 May 2019

Ray 2.2

I still have no fibre connection. I’ve contacted Skinny on four separate occasions by phone and email to query why it has taken so long (2 months and counting). Replies are usually weeks apart and did not address any concerns, but instead blamed Chorus. Would not recommend and will be joining another provider.

Pros

None

Cons

Terrible customer service

20 May 2019

Jignesh Solanki 7.0

I still have not got my connection setup. Its suppose to have happen by end of the month. Its too early for review, but so far service has been good.

20 May 2019

Stephen Palmer 8.8

Had a few issues at first getting homeline connected, but Support staff very helpful and eventually got sorted

Pros

Cons

20 May 2019

Tejas 9.6

all good

20 May 2019

Mark Jones 8.2

A few hiccups but excellent service and response to phone calls and a great level of expertise to help solve any problems

20 May 2019

Sean Woollgar 9.8

changeover from Spark went very smoothly and was completed ahead of schedule. Speed has been fantastic on their gigantic plan.

Pros

Had an initial speed issue but tech support were very good

Cons

None

20 May 2019

Ryan 7.0

The internet service is fine, but the customer service is appalling. Unfortunately, the service and support became so bad I needed to swap providers.

Pros

Good reliable internet

Cons

If anything goes wrong, or you need to move house, or need to upgrade or need tech support - then interactions with customer support are atrocious. Worth going to another provider on that basis alone.

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