Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.4 / 575 reviews

22 October 2024
Lynn 8.6
So glad we changed to Now! We thought buffering was normal for internet connections, but haven’t had that at all since connecting with Now. Highly recommend, there customer service is awesome!
Pros
Customer service friendly and fast
Cons
Haven’t found any negatives so far

2.9 / 17 reviews

19 October 2024
Andre Rangirauaka Kino 7
I was looking to change Internet Providers. The price is half of what I pay with my previous provider, but after look through the comment reviews I was horrified at the lack of Customer Support. If it's this bad, I don't know why people just get them looked into.
Pros
Great prices
Cons
Bad reviews. Will look elsewhere.

5.8 / 20 reviews

19 October 2024
Franz 4.2
I wrote a google review for their bad customer service.
Checked 3 days after, the review is gone. Don't trust google review score.
Pros
price
Cons
customer service

6.4 / 2 reviews

15 October 2024
Barry 3.2
Not worth the money

7.7 / 8 reviews

11 October 2024
Jermiah 9.8
Getting 1.5GBPS and 2GBPS speed on my HyperNet2000 connection. Really happy!
Pros
Great value, speed
Cons
None

10.0 / 5 reviews

10 October 2024
Tom 10
Ashnet Fibre Broadband is an exceptional service that delivers top-tier performance, reliability, and customer care. Whether you need a dependable internet connection for work, gaming, streaming, or running a business, Ashnet is the provider to go with. I highly recommend them to anyone looking to upgrade their internet service in New Zealand
Pros
Exceptional Speed and Top-Notch Customer Service
Cons
None

8.2 / 89 reviews

08 October 2024
srinivasan 9.2
It was one of the best internet service providers I’ve experienced. Their service was very quick, and I appreciate their promptness. They value customer requests in a friendly manner. I would love to have them back.
Pros
1. Friendly staffs from support to technical (onsite ) 2.Free modem 3.easy support via emails
Cons
Missing the on call support

8.4 / 575 reviews

01 October 2024
Patrick 7.6
Consistent good speed, little sign of slow down, great customer service ( I have taken a modem into Ahuriri store and been helped for free).
Pros
Good speed, consistent quality and great customer service.
Cons
Price higher than main competitors, we have noticed an increase in periodic speed slow down’s recently.

7.7 / 8 reviews

30 September 2024
Jermiah 10
We signed up for their Hyperfibre plan and we got it at the same price we were paying to Spark. Their Wifi7 routers are fast.
Pros
Great value
Cons
None

6.4 / 40 reviews

30 September 2024
Tony 8.4
Love the speed and great customer speed
Pros
7 days phone helpdesk, faster than other hyperfibre providers
Cons
A bit pricey especially compared to cheapest hyperfibre but speed and support justfies frustration with other providers
Showing 10 of 2224 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
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