Latest Broadband Reviews

text) > 500) : ?> The phone customer service is shockingly incompetent and flat out lie to you. Don’t be fooled by the knowledgeable “ninjas” in that work in store, they actually know what they’re doing. The people you speak to on the phone, on the other hand, have no clue. Every single time I’ve called customer service they’ve either told me wrong things (that end up in me losing connectivity), contradict each other (if you call them about the same thing twice), deny they have records of me ever calling them (!!!) and say flat out ridiculous I things like “news.vodafone.co.nz” is not an official Vodafone site, “someone may be impersonating this”, and denying Information that’s on their site. The f*^k?! They’re expected to know a few things including what their domain name is (and how subdomains work) and what their plans are!! As I said, shockingly incompetent, nothing else describes it. ...read more The phone customer service is shockingly incompetent and flat out lie to you. Don’t be fooled by the knowledgeable “ninjas” in that work in store, they actually know what they’re doing. The people you speak to on the phone, on the other hand, have no clue. Every single time I’ve called customer service they’ve either told me wrong things (that end up in me losing connectivity), contradict each other (if you call them about the same thing twice), deny they have records of me ever calling them (!!!) and say flat out ridiculous I things like “news.vodafone.co.nz” is not an official Vodafone site, “someone may be impersonating this”, and denying Information that’s on their site. The f*^k?! They’re expected to know a few things including what their domain name is (and how subdomains work) and what their plans are!! As I said, shockingly incompetent, nothing else describes it.

text) > 500) : ?> Dreadful experience. Can only make contact with them using chat which seems to take forever (allow yourself an hour to ask two questions) and very little communication. our speed was so bad and we paid for 950/500 mbps it was like going back into the dark ages. We have gone back to our previous provider who communicate via phone and offer a proper service. ...read more Dreadful experience. Can only make contact with them using chat which seems to take forever (allow yourself an hour to ask two questions) and very little communication. our speed was so bad and we paid for 950/500 mbps it was like going back into the dark ages. We have gone back to our previous provider who communicate via phone and offer a proper service.

text) > 500) : ?> Service OK for the most part. Not all correct information was initially given and repeated requests for help were not addressed. ...read more Service OK for the most part. Not all correct information was initially given and repeated requests for help were not addressed.

text) > 500) : ?> I have been with vodafone for decades - they have got worse and worse. Their customer service is TERRIBLE - every time you change address they over charge - but now the worse thing is the poor quality of the service - the amount of times the internet is unavailable at peak hours - and they do nothing ...read more I have been with vodafone for decades - they have got worse and worse. Their customer service is TERRIBLE - every time you change address they over charge - but now the worse thing is the poor quality of the service - the amount of times the internet is unavailable at peak hours - and they do nothing

text) > 500) : ?> Was with them for six months then had to go overseas for work. Signing up was fast and easy and so was terminating my contract. ...read more Was with them for six months then had to go overseas for work. Signing up was fast and easy and so was terminating my contract.

text) > 500) : ?> Changed over really quickly and the phone support s easy and answered quickly ...read more Changed over really quickly and the phone support s easy and answered quickly

text) > 500) : ?> Iv been with now for awhile and never had any issues. ...read more Iv been with now for awhile and never had any issues.

text) > 500) : ?> Slingshot were great until you needed to talk with someone. There is little comfort in being told to check the online help when you can not get online! We were with slingshot for at least 8 years, so some recognition of loyalty would have been nice. I was annoyed to be told we still had to give one months notice even after all the $$$ that we had given them! ...read more Slingshot were great until you needed to talk with someone. There is little comfort in being told to check the online help when you can not get online! We were with slingshot for at least 8 years, so some recognition of loyalty would have been nice. I was annoyed to be told we still had to give one months notice even after all the $$$ that we had given them!

text) > 500) : ?> Fastest Speed Got Ever ...read more Fastest Speed Got Ever

text) > 500) : ?> Slingshot are a decent provider with pleasant customer service. Just not competitively priced, and the supplied modem is no longer state of the art. ...read more Slingshot are a decent provider with pleasant customer service. Just not competitively priced, and the supplied modem is no longer state of the art.