Broadband Compare – The Best Internet Deals in NZ

28 August 2023

plusminus 1.0

choose literally any other ISP. It took 2 months to get our Internet connected, during which they insisted we were already connected, then they sent us the wrong modem (and charged shipping), on average it takes about 2 hours to reach customer service (1 hour was the fastest we got) and even ending a contract has been a mess. The operators themselves are great but they can't actually do anything to help. It's not that they're incompetent or anything, they literally just can't ...read more

Pros

Nothing that other ISPs don't also have

Cons

See above

24 August 2023

Carmela Fortez 10.0

Excellent customer service and support

24 August 2023

Sacha 9.4

Love this company. We are big fans of stress free communication and service and efficient communication.

23 August 2023

Iwar 7.6

Speed. Reliable. Satisfaction. Friendly. Up to date. Would recommend to everybody.

23 August 2023

glenn taplin 4.2

Following slingshot taking over Stuff, I renegotiated my plan down from the $89.95 to $75/mth. The first mth was correct, then $93.95? @ mths later when I realised their mistake I emailed them to query. Got std reply next day that they intend to answer within 1 day. After 1 week I emailed again to check. After 9 days I rang, then the first lie "your call is important to us", followed shortly by the 2nd lie "an agent will be with you shortly". After 30 min I get "there i ...read more

Pros

seriously!

Cons

Customer service is non existent, in fact deliberately no service, i have buffering and drop out of broadband that I thought no longer existed with modern providers

22 August 2023

Alice 7.8

Always quick to find the best solution, always very understanding.

Pros

no

Cons

no

22 August 2023

Alice 7.6

Always quick to find the best solution, always very understanding.

Pros

no

Cons

no

22 August 2023

Lal 7.0

No one knows what they are talking about and doesn't listen or look at the evidence provided...
Asked for a change of plan before connecting. They told me to wait. The deal was $60 pm 1 year fibre300 with a $100 prezzie card. at anyrate, I waited and then asked them. The drama began. They started billing me at different rates for the same plan. one person the plan is not available to me because I asked for the change. I told them, I asked before connected. No one listens. a ...read more

Pros

just the speed

Cons

see first box

22 August 2023

Lal 2.4

No one knows what they are talking about and doesn't listen or look at the evidence provided...
Asked for a change of plan before connecting. They told me to wait. The deal was $60 pm 1 year fibre300 with a $100 prezzie card. at anyrate, I waited and then asked them. The drama began. They started billing me at different rates for the same plan. one person the plan is not available to me because I asked for the change. I told them, I asked before connected. No one listens. an ...read more

Pros

just the speed

Cons

see first box

22 August 2023

Holmes John 1.2

Very difficult to reach.... slow internet

Pros

Not many

Cons

Slllllloooooowwww

Latest Broadband Reviews

Leave a review of provider