Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

25 September 2023
Nevada 4.0
The internet is normally good, however their customer support is terrible so if anything happens they won't be much help.
Pros
When everything is working the internet speed is good.
Cons
Terrible customer service
22 September 2023
P Tynan 4.2
Sadly the service is very poor. Website is not user friendly and you wait for incredibly long period of time to get a response to email of phone calls.
Pros
Speed ok but kept dropping out weekly.
Cons
Service is dreadful
18 September 2023
Natasha 9.6
Hassle free broadband provider, moving connection was a breeze, no interruption of service, it's a great bb provider that leaves you to your internet
17 September 2023
Keith 10.0
Great internet and VoIP service. Helpful and knowledgable helpdesk.
Pros
Reliable. Good value. Excellent helpdesk. Everything I need.
Cons
None.
15 September 2023
Marise 9.6
I called in a fault - they were there 20 minutes later! The fastest response Ive ever had, from any service. Ngā mihi!
Pros
Quick, efficient, hassle-free attention to my issue. Woild highly recommend.
Cons
Nothing to report here
13 September 2023
John 1.0
Dont waste your time considering Slingshot as a internet provider, you may save a dollar with a good promotion but they will find the way to rip you off later on. E.g.: disconnection charges, claiming for the return of a modem that wasnt theirs, sneding out 2 wrong invoices after cancellation date was passed, taking months to return the money they have wrongly charge you, customer service is the worst of its kind!
13 September 2023
Emma G 10.0
Very efficient, and wonderful customer service. Extremely helpful and supportive, I would recommend NOW to anyone.
12 September 2023
Dawei Fan 8.2
Reply for Email is a little bit slow, but phone service is good. It will be better to give more details in instruction when setting up Deco routers.
Pros
no
Cons
no
11 September 2023
PeterNZ 9.2
I am with Ubernet for over 10 years now. I think that's the best feedback I can give. And I have no plans to change providers.
Pros
Customer service exceeds expectations. One time they fixed a connection (water damage) on a Saturday evening. They monitor my connection and even call when they see something is odd.
Cons
None
11 September 2023
L Willard 8.6
Being a newbie to internet I researched thoroughly and found NOW to be the best for me.Phone was answered promptly and assistance was excellent,explaining everything to me.Installation was quick
I would have no hesitation to refer anyone to this provider.Office in New Zealand and phone answered promptly.Always kept informed of any issues affecting users.
Pros
Excellent backup
Cons
None
Showing 10 of 2233 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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3 Great Offers
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Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only. 
T&Cs apply.
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.
Ears to a great Easter 
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
Ears to a great Easter
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
$89.95/m for 12 months, 
then standard pricing of 
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.