Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

29 April 2021
Sheana Goudie 8.2
Was very easy to deal with, set up very easy and have never had any problems so have not needed to ask for support.
Pros
NZ based if needing support - not speaking to an overseas operator.
Cons
None so far
29 April 2021
Kay 7.4
Highly priced
Pros
Cons
Expensive without power bundle and the. Power is also expensive....
29 April 2021
Ross 9.0
Easy switch over from Spark (note the 30 days notice to Spark and Vodafone is their requirements), great speed, great reliability, ASUS router is $15 delivery but otherwise free and has ASUS firmware updates. A great deal with 4 months half price or 6 months when referred by an existing Stuff Fibre customer. The referrer also gets a month free for the referral. Kiwis looking after Kiwis.
Pros
No outages like I was having with Spark Fibre, NZ helpdesk support, You don't get 950MB download which is normal. The average speedtest is 600MB (who is complaining about that)
Cons
Debit Card payment method. You don't own their ASUS router.
28 April 2021
Krystal 5.0
Horrible. I asked them to cancel my plan after my contract was up, looked around and decided to stay with them but try a different plan/more expensive plan as they were going to give me a $15 discount. Fine. Fast forward a month they say I have to send my modem back and if I don’t they’ll charge me $100. So I ring them, they say it’s a mistake. Same day I try use my internet, seems that they never cancelled the disconnection, so then I ring them to query it, again a mistake. They’ll need to recconnect me. I then check my billing and see they didn’t apply my discount, the $15. By now I’m well and truely over it. ...read more
Pros
Cons
To many to name.
28 April 2021
Beryl 6.6
Broadband is good, but sometime breakdown
28 April 2021
Maria Yeoman 5.8
The service was always good
Pros
Reliable
Cons
Pricey
25 April 2021
Tradot 6.0
Good speeds but way too expensive
Pros
Speed and reliability
Cons
Cost
25 April 2021
Colin Johnston 3.4
was with out broadband for three months complained many times only to be referred to people in India who did not do anything after two months i said i no longer wanted to pay for something i was not getting that resulted in threats being made debt collector's
i have got ( Sam knows ) and was able to print out a report which i took to the store in Timaru he had the repair people the next morning but still got threatened if i did not pay
fiber has been laid so i say **** them and will go with some one else ...read more
Pros
none
Cons
everything
24 April 2021
m.w.ostermann 5.4
was ok but it was provided by another member of the family who has now left to live elsewhere
Pros
was reliable enough
Cons
too slow
24 April 2021
Anne Kenneally 7.0
Happy with contact!
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband 
From $59.99/month
When you bundle with Energy.
Ts & Cs and $14.99 P&D apply
Unlimited Broadband
From $59.99/month
When you bundle with Energy.
Ts & Cs and $14.99 P&D apply