Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

07 September 2017

Lawrence 6.8

Very good technical support but unfriendly financial section.

Pros

Price is good and the technical support people very good.

Cons

Had a misadventure with the financial side with credits not being applied and no prior warning given. Would have changed ISP were it not for the calibre of their technical support people.

30 August 2017

Jeffrey 8.4

Using fibre at this company, Internet has been quite stable. Customer service team is friendly

30 August 2017

Caroll 2.8

Prices are ridiculously high

Pros

Good support

Cons

speed

29 August 2017

Kiri 6.6

Relatively expensive compared to other plans available now.

28 August 2017

eermama 9.2

It took around 2.5 months to get UFB to our devices however we moved from ADSL to UFB, we were on a cross leased section so had a few consents to go through. The ping and the speeds are awesome

Pros

very good consistent speeds on over 100MB over wifi and ping around 2-4 upload over 20MB over wifi

Cons

skinny doesn't offer many extras e.g internet TV services but that is fine with me.

27 August 2017

les 7.6

100

Pros

100

Cons

slingshot offered better vlue

24 August 2017

Michael Patrick 3

Worst customer support I have ever encountered.

Pros

None to speak of.

Cons

When you change to another provider they wont allow the change to happen automatically as every other ISP does, instead you have to personally call them and cancel your account or they will continue to charge you for int ...read more

23 August 2017

Inayat 10

I am a very satisfied customer. Never had any issues. Customer service is 10/10

Pros

very fast internet

Cons

none

23 August 2017

Richard 10

I have recently joined Lightwire Rural Wireless, moving from ADSL and am very glad I did. IΓÇÖm easily getting 3x faster internet speeds and a more stable connection. The connection process was fast and easy, both the helpdesk staff and the wireless installer were friendly and helpful. Highly recommended!

Pros

Fast and Reliable connection.
Helpdesk are great

Cons

None, Im very happy.

18 August 2017

Chaedoo Jun 3.2

It is easy to get service but really hard to leave the ISP. I don't recommend this ISP unless you intend to stay in AKL in short period time.
Make sure getting a proper confirmation email( they are only available in email) even though you have submitted a request for disconnection.

Pros

No contract all prepaid

Cons

No direct contact support. Only email service available so that it is very hard to get proper service.

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