Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 364 reviews

Showing 6-10 of 364 items.

2022-06-23 20:13:20

John 1.6

Spark is not value for money any more they are getting very expensive,we have been with them for years,now its time to move on,they do not care about the customers they only care for money,i tried to talk to them i got no where with them,they are set on raising there prices,they are the mosts expensive here in NZ

Pros

Cons

2022-04-16 15:49:23

Lorraine Thornley 7.0

Moving to new home. Waiting for fiber to be connected, so they gave us wireless broadband until fibre connected. Not expecting password. Will not refund our money.
I am going off spark after being with them for over 40 years.

2022-02-08 05:43:37

Kev 3.8

one of the most hopeless, arrogant organisation I have ever had to deal with. I have been with them for many years but over the last few years it has been a steady dive in performance, service and support until it has reached new lows. Loyalty to a long time customer is some thing that they do not adhere to. A new plan is being forced on me but getting the swap over sorted is a nightmare. And then a bill comes and nothing has changed, except my old LL has been cut off. Tryin ...read more

Pros

Some individuals put in the effort, but they (whilst appreciated) are few. Based on my experience. No Pros.

Cons

A helpdesk in the Phillipines is a problem because they do not understand local (NZ) conditions and expectations. The fault is not with these individuals but with what management dumps on them. All that matters is the m ...read more

2021-11-28 13:31:12

Jacqueline Crothers 6.8

Need a change.

2021-11-27 07:40:57

R garvey 4.0

Fine when everything ok. Rather poor when things go wrong.

Showing 6-10 of 364 items.

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