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Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

Total: 5.6
Reliability 5.8
Speed 6.2
Support 5.2
Features 5.7
Value 5.3
Average from 140 reviews
Showing 6-10 of 140 items.
2019-09-20 13:11:41
James 6.4
When contract was up with Orcon they wouldn't match their own new customer deals.Seemed they want new customer's more than looking after existing ones.
Pros
Help line good.
Cons
Supplied inferior router.
2019-08-08 09:42:50
Ray Welburn 7.2
Reasonably reliable service with average support. Getting uncompetitive on price now
Pros
Reliable - only had to use support once for modem failure
Cons
They messed around for weeks trying to prove the modem was faulty instead of just replacing it. Used to be competative on price but now lagging behind
2019-07-10 15:36:49
Sarah 6.6
Good internet overall, quick tech support when needed help.
Pros
Had 6month discount via Broadband compare.
Cons
Discount post 12months, they attempted a discount but was not as competitive as Slingshot.
2019-07-08 08:59:14
Will 7.8
I was a customer of Orcon for 13 years. In the end I switched only because another company had a better deal (3 months free and $6/mo less ongoing). Orcon not willing to do new customer deals for long time customers so made teh switch. Seems to be a theme amongst most companies though so not exclusive to them. Coverage was great though with few outages, most of which were not ISP-specific. Support is outsourced but pretty good. I would recommend them for new customers but it always pays to look around for better ddeals and that's what I found. I would go back later if they had a good new/returning customer deal ...read more
2019-06-16 17:33:14
Sherrie Dunnings 8.0
Great intro offer to new clients but 2nd year price of Broadband too high for me.
Pros
Excellent comminication from staff, love the casual language on app n website
Cons
Broadband too high 2nd year
Showing 6-10 of 140 items.
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