Please review your current Broadband Provider – Click here

Got questions? Call us: 0508 2COMPARE

Orcon

  • Plans
  • Information
  • News
  • Reviews
Orcon
4.5

total

  • Realiability 4.5

  • Speed 5.2

  • Support 3.7

  • Features 5.0

  • Value 4.1

Average from 33 reviews

Orcon Broadband offer two main types of Orcon Broadband package.

Orcon Naked unlimited broadband and Orcon Fibre Broadband with a Landline. At Broadband Compare we list and compare all the Orcon broadband plans alongside the other broadband providers in New Zealand.

Orcon is one of the new breed of New Zealand Broadband Providers. They keep the Orcon Broadband plan prices simple so that you know exactly what things will cost and what you will get.

Some Orcon broadband plans include a telephone landline whilst other broadband plans, like Orcon Naked Broadband doesn't have a home telephone line included as an option.

Orcon does offer Orcon Ultrafast Fibre Broadband and Orcon broadband packages with different data limits and variable speeds.

The type of Orcon broadband connection you can get depends on the broadband connection available in the street at your address. Orcon offers all types of broadband connection, Orcon Fibre, Orcon VDSL and Orcon ADSL dependant on what is available in your broadband region.

Orcon often offers Orcon promo codes or Orcon discount offers for new customers. There are also often promotions or freebies at Orcon broadband like a recent free month of broadband promotion.

Be sure to compare all Orcon broadband plans on Broadband Compare to find the best Orcon broadband deal available.

    26 January

    Get awesome Free Technology with selected Broadband Plans

    Choices, choices, choices… did you know that we compare NZ broadband plans from NZ internet providers which give you great, free gadgets?!

    4 January

    Best Broadband Deals for January 2017

    Here's our pick of the best broadband deals for January 2017.  Compare broadband offers and broadband deals from the top broadband providers in NZ to find the right deal for you. You will find some great special offers on broadband in Jan 2017

    1 December

    Auckland Fibre Broadband Competition

    As if you needed another reason to switch to Fibre NOW if you live in Auckland... but here is one just in case!

    28 September

    Gigabit Broadband – Why do you need a gig?

    New Zealand is on the cusp of being one of the very best connected countries in the world and will soon leap up the average broadband speed rankings with the launch of Gigabit fibre plans across New Zealand in the next few days.

     

    28 September

    Gigabit Broadband - Some Fun Facts!

    The gig is here in NZ… we love gigabit broadband and we love fun facts... so here are some fun gigabit broadband facts!

Orcon
4.5

total

  • Realiability 4.5

  • Speed 5.2

  • Support 3.7

  • Features 5.0

  • Value 4.1

Average from 33 reviews

Ruth Mantz26th May 2017

4.0
Realiability
4
Speed
3
Support
3
Features
7
Value
3

Cuts out in bad weather, speed not continuous

Terry Hawker25th May 2017

7.4
Realiability
8
Speed
8
Support
4
Features
8
Value
9

A good usually fast, usually reliable service. A pity about the support. Although a reasonable first response time there is hardly ever a resolution. Finally it you just stop getting any communication. ie, it has been passed to our 2nd level support, then one more call asking all the same questions, after that NOTHING!!!

Pros:

Speed, reliability and cost.

Cons:

SUPPORT!!!!

John25th May 2017

3.2
Realiability
6
Speed
4
Support
2
Features
2
Value
2

useless accounts system and help staff unable to understand their accents

Pros:

None

Cons:

None

Jason23rd May 2017

7.0
Realiability
7
Speed
7
Support
7
Features
7
Value
7

Good

Pros:

Good

Cons:

Good

Himan21st May 2017

2.2
Realiability
1
Speed
3
Support
1
Features
3
Value
3

Worst Support I have ever experienced. They know nothing about NZ, all pinoys. Internet is always choking slow or broken. My part time job from last 1 month is to call their retarded support staff everyday who don't even let you speak and keep regurgitating scripted lines or cut you off or put you on hold. So called technical support don't even understand basic IT/networking terms.

Pros:

None; ( my internet crashed twice while writing this review; had to write 3 times)

Cons:

Support, reliability, speed. I wish they go bankrupt soon.

pika9th May 2017

6.0
Realiability
5
Speed
9
Support
2
Features
9
Value
5

no technical support, Stay away

M Hartono30th April 2017

3.0
Realiability
6
Speed
6
Support
1
Features
1
Value
1

Was a customer for over 2 years never missing payment. They deleted our email and didn't tell us. It took 7 attempts contacting by phone, email and support tockets over a 6 week period to get them to accept it was deleted and get it turned back on. It took me over 6 hours of my time to get a simple explanation and action by Orcon to fix the issue. To top it off our monthly bill was due and I told them I wasn't paying it till I got answers, they have not provided any answers so they have lost our custom. Their quality of representatives is disgusting and unable to understand simple English. Their policy to not help and not value existing customers is even more appalling. Shame on Orcon for there total disregard of customers they should be looking after rather than pushing away.


...read more

Pros:

None

Cons:

The CEO's promises made in the New Zealand Herald and on Orcon website state they are the best service provider to give its customers the best services and advanced technology. By deleting their clients services without notification and refusals to fix the issues is an extremely far cry from these promises. Appears this talk is nothing more than untrue banter passed off as publicity. ...read more

Nancy29th April 2017

3.0
Realiability
3
Speed
5
Support
1
Features
5
Value
1

Worst ISP ive ever dealt with to date!!! If you want endless headaches and problems, sign up with Orcon!

Pros:

None

Cons:

Didnt connect me up within 7-10 working days, it took over a month to set me up with ADSL when I was paying for VDSL.
Unstable internet connection for the first month.
No perks of joining VDSL plans.
No solutions from customer service team. And no accountability for poor service. One person tells you one thing another tells you something else.
Billed me cancellation and a number of other charges when I had just joined.
They dont tell you when you sign up that you have to return the modem upon cancellation.
One problem after another..
...read more

Neil McVicar 10th April 2017

4.0
Realiability
5
Speed
9
Support
2
Features
2
Value
2

Avoid like the plague

Cons:

Appaling customer service. Shark like billing practices

Prayash chhetri9th April 2017

5.8
Realiability
7
Speed
5
Support
5
Features
7
Value
5

Speed was the main concern we have to switch over to the new service provider and again we wanted to try the fibre connection as the current one was DSL not sure if it was A or V but whichever it was speed was quite unacceptable with the amount we were paying monthly.

Pros:

Haven't used the other features so cannot comment on the pros

Cons:

Speed as I mentioned earlier was the main hurdle for us. As an internet subscriber all you wanted is speed and not lose connection in between.

Shown 10 reviews (1-10) out of 33 reviews
Redirecting to ...
pic
pic

3 Great Offers