Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.2
Support	8.7
Features	8.1
Value	8.3

Average from 498 reviews

Showing 41-45 of 498 items.

2023-12-29 18:15:25

Vita 10.0

Used the chat NOW chat thingee instantly I get a reply I'm bout to chat to a human named Alyssa. I just had a login issue to sort, Alyssa handled it like Wonder Woman would fix societies nasty, with ease !....
Alyssa and NOW's professional customer service is 2nd to none man....And that's getting s..t sorted during the December silly season. Big ups y'all ! p.s thanx Wonder Woman aka Alyssa

Pros

Pro Efficient Friendly Real People Business

Cons

Yeah Nah none

2023-12-27 22:45:55

Yolanda 8.0

Amazing company with the best ever customer service. I moved from another company because no one took the time to get to the bottom of our connectivity issues but thankfully the amazing staff at Now did this for us. Couldn't be more grateful.

Pros

Excellent customer service

Cons

None

2023-12-21 20:57:08

Ava 9.0

Love using NOW Wifi for my flat. 5 Uni students and we never have any issues with connectivity/speed. We rely heavily on wifi for studies and we feel great about NOW. The team are so supportive and friendly when I have queries re my account or my payments they are so helpful. HIGHLY RECOMMEND.

Pros

Cons

2023-12-10 19:43:30

GRANT 9.4

Joined from 2degrees.whata breath of fresh air. Someone to talk to. Easy to get hold of. Good pricing. Question answered no problems.

Pros

As above

Cons

None

2023-12-09 19:55:18

Dianne Wade 8.8

I have been a long time customer 5+years, 3 different addresses.
The customer service is quick and efficient, not ages waiting for someone to answer the phone. All calls are answered quickly and problems sorted efficiently.

Showing 41-45 of 498 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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