Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 514 reviews
Showing 116-120 of 514 items.
2023-07-27 10:59:38
Ashleigh Bryant 10.0
Awesome customer service
Quick set up not too tricky
Sent instructions with photos aswell as talking to me over phone
Connection speed is good
No lagging devices
Good marketing initiative with the 6month discount wen signing up to 12 month contract
Great
2023-07-26 10:03:17
Jamie 9.0
We recently swapped to NOW after a bit of a lack of support from a previous provider. The transition was amazingly simple and given I am not at all technically minded, I certainly appreciated the extremely patient and helpful technician who was able to talk me through getting connected. As soon as we were up and running, I was able to reconnect everything to the new modem with unexpected ease! Cant rate them high enough!
Pros
Well, apart from the pricing, having a LOCAL support team was amazing for us as we switched over.
Cons
Haven't found anything negative about the whole experience - I will certainly be recommending!
2023-07-25 21:38:13
Shelley C 10.0
Customer for 11 years. Efficient and knowledgeable staff.
Pros
Local kiwi company. Have never been put on hold. Great customer service, always happy to help
Cons
No problems
2023-07-23 20:59:31
Shelley C 9.2
Have been with NOW for 11 years. Excellent internet provider. Their customer support after Cyclone Gabrielle was exceptional
Pros
Helpful, knowledgeable & reliable customer service
Cons
No complaints at all
2023-07-22 10:57:18
Hi Sally 7.8
Great customer service friendly and helpful
Pros
Sorted my problem and booked chorus on my behalf
Cons
Nothing really
Showing 116-120 of 514 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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3 Great Offers
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Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 June 2024.
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Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 June 2024.
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Join Contact on any energy plan and get a $400 credit when you add broadband. 
*T&Cs apply. Promo code ‘CONTACT400’
Join Contact on any energy plan and get a $400 credit when you add broadband.
*T&Cs apply. Promo code ‘CONTACT400’
Unlimited Fibre Broadband from $71/m
Say whaaaaaaat!! Limited time only. 
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Unlimited Fibre Broadband from $71/m
Say whaaaaaaat!! Limited time only.
T&Cs apply.