Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 498 reviews
Showing 1-5 of 498 items.
2024-04-03 21:54:24
Hamish 8.6
I been with these guys for a few years I like them but don't like them at the same time same small issues

Like if you get yourself a discount from them they said to you that your contact going to end on the xx/xx/xxxx but they cut your credit off before your contact ends and then you have to do the whole thing again

And another thing the customer service can be good and bad like sometimes it's their way of saying things can be rude at times
Pros
Customer service
Cons
Discount ends before your contact ends and if the internet drops it got no idea to find out on their website
2024-03-29 13:30:07
Dave Andrews 9.2
Chose Now coz they were recommended by Consumer NZ & Canstar. Support service has been excellent.
Pros
Price , Support , Reliability
Cons
None
2024-03-29 11:58:18
Janet 7.0
Fast and efficient service. Very happy with NOW.
Pros
no
Cons
no
2024-03-28 12:15:02
Peter 7.8
Prompt phone response and resolution of my enquiry with discount offered
Pros
no
Cons
no
2024-03-26 14:18:27
Dean 10.0
needed new connection fast for new job, Now had me connected. and running in just a few hours great service
Pros
got connected in just 2 hours
Cons
none
Showing 1-5 of 498 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.