Leave a review of Contact Energy Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Contact Energy Broadband

Contact Energy now offer Broadband. You can sign up to Contact Energy unlimited broadband service if you have your residential electricity account with Contact Energy at the same address – this means everything is wrapped up together with the convenience of one bill and one number to call. Easy as! This includes single energy, distributed generation or DualEnergy (excl. LPG).

Contact Energy are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We are integral to our customers' lives – and our customers are integral to us. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.  Compare Contact Energy Broadband prices and Contact Energy Broadband deals at Broadband Compare.

** NOTE: The above information has been provided by the «Contact Energy» or reproduced from their website **

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Total: 4.9
Reliability 4.7
Speed 4.8
Support 4.4
Features 4.7
Value 5.5
Average from 54 reviews
Showing 1-5 of 54 items.
2024-02-13 19:37:44
Kara 2.2
0 customer service, got unstable internet for a few days, called help center and listened to the terrible music for a whole afternoon and NO ONE ANSWERED THE PHONE, with no clue, no queue number, NONE, JUSTMUSIC. SO S***
Pros
open term to just leave for free
Cons
no customer service and unstable internet
2024-01-27 14:38:37
Buddy 1.0
Contact resells "Devoli" internet, their foreign phone support staff have no idea what is going on and takes them days to talk to the local technicians. Connection is via a CGNAT so you share a pool of IP addresses with other "Devoli" customers, you will experience an inability to play p2p games. Myself and a friend with Contact internet both experienced voice and game connection drops frequently, finding out we were both on contact internet is what helped diagnose all of our connection issues. All connections are routed via Auckland. The connection quality provided by their cost cutting shouldn't be allowed on the fibre network. ...read more
Pros
Not hard to find a better provider.
Cons
Connection quality. Support staff gaslighting rather than support.
2023-10-26 05:48:55
Christie Lassetter 7.0
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2022-10-27 20:30:11
Amina 3.0
Internet speed is very slow. Sometimes and does not even work. Sometimes have to wait for minutes for the webpage to work. My daughter has lost grades in timed quizzes as the internet does not even work in her room. having online exams and studies so she stayed home and study but the internet service is very slow. hardly recommend this company.
2022-10-03 13:38:51
JAMES 6.0
Only since we moved from Spark to Contact am I seeing internet dropping out regularly, latency in trying to open web pages, or delays in opening streaming services.
Pros
personable customer services
Cons
CS team takes over 48 hours to respond
Showing 1-5 of 54 items.
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3 Great Offers
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Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 April 2024.
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Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 April 2024.
T&Cs apply.
AWESOME DEAL ALERT!
Join Slingshot today and score Unlimited Fibre 300 Broadband for only $65 a month! T&C Apply.
AWESOME DEAL ALERT!
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Unlimited Fibre Broadband from $70/m
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Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.