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Slingshot

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Slingshot
5.3

total

  • Reliability 5.8

  • Speed 5.4

  • Support 4.8

  • Features 5.3

  • Value 5.2

Average from 49 reviews

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.

Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.

The type of Slingshot broadband connection you can get depends on your address and area.  Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Slingshot
5.3

total

  • Reliability 5.8

  • Speed 5.4

  • Support 4.8

  • Features 5.3

  • Value 5.2

Average from 49 reviews

Lisa20th July 2017

6.8
Reliability
7
Speed
10
Support
4
Features
7
Value
6

Over the 8 years I have been with slingshot I have felt their service has become increasingly less satisfactory. It always takes so long to get hold of them when phoning their call Centre. They are often offering new customers good deals but were not interested in offering me, a long time customer a similar deal so I will go elsewhere now.

Pros:

Cheap if prepared to be tied in to a contract.

Cons:

Unreliable customer service.

Nathan18th July 2017

8.8
Reliability
10
Speed
8
Support
8
Features
9
Value
9

They've been good actually. Only changing due to better deal elsewhere.

Pros:

No down time in over 3 years

Cons:

Support has degraded as they got bigger. Went from answering calls straight away to long hold times.

Suzanne14th July 2017

7.2
Reliability
10
Speed
8
Support
8
Features
7
Value
3

Have found slingshot reliable .

Pros:

To expensive

Suzanne12th July 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

We find Slingshot to expensive

Pros:

Good Service

Cons:

To Expensive

cian5th July 2017

4.2
Reliability
3
Speed
5
Support
4
Features
3
Value
6

Poor connection often have to turn the router off and on again to reconnect, Recently bought a laptop but cant connect due to there being another device already attached, not good if your living in a house with a few people.

Cheryl Meadows21st June 2017

8.4
Reliability
10
Speed
9
Support
6
Features
7
Value
10

I have been with slingshot broadband for over 8 years and the Broadband has been consistently good.
I haven't had to use their support service, so I don't know how good it is.

Pros:

The price is competitive
The monthly Data rollover is an awesome feature
Internet service is reliable
Speed is about right for the type of Broadband I have.

Cons:

None that I know of

Mario19th June 2017

3.8
Reliability
5
Speed
6
Support
2
Features
2
Value
4

Long sob story about loyal customer mistreated.

Technically, my service has been plagued by semi-regular disconnects during peak hours and wildly inaccurate data metering.

I have also been told no VDSL despite being in range of the local exchange, and another flat in the block having it from a separate provider.

Pros:

Cheap 12 months
Consistent speeds (though not the fastest)
Fast connection to new place (moved twice)

Cons:

Frequent disconnects
Questionable data metering
Non-transparent data billing for overages
Horrible phone support
Customer Account portal didn't work half the time

Ranjith25th May 2017

3.0
Reliability
3
Speed
4
Support
3
Features
3
Value
2

The speed is very slow. And more than the speed it is the stability which concerns me more.

serina17th May 2017

2.0
Reliability
1
Speed
1
Support
1
Features
4
Value
3

unbelievable..very disappointed..

Pros:

very fast at 1st sign up ..not now

Cons:

slow..
take too long to fix...
4 mths still not internet...
useless.
want even top up my phone with data until sorted..
disappointed

David Doyle14th May 2017

4.6
Reliability
8
Speed
3
Support
1
Features
4
Value
7

Worst internet provider ever still cant get bills after 7 months and multiple calls

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