Best Copper / DSL Broadband Provider at Broadband Awards - Sponsored by SLICE Digital
This award combined the initially announced ADSL and VDSL categories for the strongest overall Copper / DSL Broadband service provider in New Zealand. It was open to Internet Service Providers and organisations who provide at least one specific DSL or VDSL broadband service to New Zealand consumers or organisations.
Participant companies were assessed against such criteria as consistency of service, product’s quality, leadership, innovation & communication, as well as customer support and testimonials.
Really strong ADSL offering. Well packaged, well priced and delivering for customers, as recognized by other awards and a consistently high NPS score. TrueNet has a number of Flip panellists, and an interesting aspect of these is that they show a consistent improvement in website download speed month on month for the last 12 months.