Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Flip is under construction, but will be back soon!
The new Flip will only offer Fibre plans - and they will be awesome and great value, because, you know, it's Flip!
In the meantime, head over to Slingshot and enjoy solid, reliable service and awesome support from the NZ-based helpdesk! Check out Slingshot latest deals here.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.3
Average from 97 reviews
Showing 1-5 of 97 items.
2020-10-12 21:38:11
Elizabeth Strang 2.6
I have not been able to get a dial tone or use my landline for past few months. I found it frustrating to have to communicate by email only and to be told that if Flip called on Chorus to check outside lines I would be charged a False callout fee if no fault could be found.
Pros
Flip have a reasonable fee for Broadband and a landline of around $69 per month. I also enjoyed being able to make free NZ toll calls from my landline
Cons
Lack of service, having to email rather than sort issues out over the phone, slow to respond/reply to issues
2020-08-22 15:02:19
Phil 9.0
Flip have been great for our family - amazing value and good support. We have had ADSL with them, and they upgraded our data limit for free during the March 2020 lockdown. Only leaving because we're moving to fibre and they don't offer fibre.
Pros
Excellent value ADSL. Good support.
Cons
Don't offer fibre.
2020-07-13 18:13:55
Poata 8.6
Flip were great! Sorry to leave them but unfortunately they do not do Fibre.
Pros
Great helpdesk. No billing issues. Never had a connection issue. Loved the emailed landline voice messages.
Cons
None
2020-06-04 17:46:32
Grant Waddington 4.6
I was a long term customer with flip. Now they are very slow and hardly solve some issues such as often cut off internet. I have bought a new modem because they advised. But still I have the same problem.
Pros
Rollover data
Cons
Often cut off and too slow internet conection
2020-06-02 10:23:13
Rita Mossop 2.6
Rubbish. So slow and erratic it was unbelievable.
Pros
none
Cons
slow and erratic
Showing 1-5 of 97 items.
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