Flip

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    vdsl Broadband
    JOIN NOW AND GET $75 OFF WITH CODE: Sw33tde@l
    Special

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP butto ...

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP button below and enter this code to bring your total savings to $75: Sw33tde@l

    Read more
    Award Winner

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall C ...

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall Copper / DSL Broadband service provider in New Zealand.

    Read more
    Award Winner
    50Mbps 10Mbps
    VDSL
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    Unlimited data
    12 months No contract
    contract
    from $74.95 select
  • Special offer
    adsl Broadband
    JOIN NOW AND GET $75 OFF WITH CODE: Sw33tde@l
    Special

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP butto ...

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP button below and enter this code to bring your total savings to $75: Sw33tde@l

    Read more
    Award Winner

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall C ...

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall Copper / DSL Broadband service provider in New Zealand.

    Read more
    Award Winner
    10Mbps 1Mbps
    ADSL
    from 100GB
    up to Unlimited
    data
    12 months No contract
    contract
    from $54.95 select
Flip
5.4

total

  • Reliability 5.5

  • Speed 5.5

  • Support 4.8

  • Features 5.4

  • Value 5.9

Average from 66 reviews

Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    31 May

    Naked Broadband

    If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?

    22 September

    Best Copper / DSL Broadband Provider Broadband Compare Awards 2017 - Finalists

    The finalists in the Best Copper / DSL Broadband Provider category of the Broadband Compare Awards 2017 have been named.

    25 August

    Whanganui fibre broadband plans

    Whanganui broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Whanganui is already complete so Ultra Fast Fibre are about to give Whanganui some of the fastest internet speeds in NZ… a gigabit!

    25 August

    Hawera fibre broadband plans

    Hawera fibre broadband is about to get a whole lot quicker.  Hawera is going to get an amazing Gigabit fibre broadband residential connection.  The UFB initiative in Hawera is already complete so Ultra Fast Fibre are about to give Hawera some of the fastest internet speeds in NZ

    25 August

    New Plymouth fibre broadband plans

    New Plymouth internet plans are about to hit a Gigabit!  New Plymouth is getting even better fibre internet connections.  The UFB initiative in New Plymouth is already complete so Ultra Fast Fibre are about to give New Plymouth some of the fastest internet speeds in NZ

Flip
5.4

total

  • Reliability 5.5

  • Speed 5.5

  • Support 4.8

  • Features 5.4

  • Value 5.9

Average from 66 reviews

Tony9th September 2018

3.6
Reliability
4
Speed
3
Support
3
Features
3
Value
5

Not happy with their support. I had my service cut in spite of having an auto payment system. They say their system had my payment cut off because my card expired! What a load of crap! I had other auto payments done too but that did not stop their payments through my card. I think their system is outdated.

I lost all my carry forward datas and minutes and they did not reimburse me back for it as I have to start a new account with them and could not use my old account.

Pros:

Allows carry forward datas and minutes.

Cons:

After sales service is poor. Getting a call through takes ages for them to answer. Keeps saying its faster to email technical support.

Shelton25th August 2018

2.4
Reliability
4
Speed
2
Support
2
Features
2
Value
2

Judging by other reviews, I seem to have similar issues. Unreliable line speeds, which seem to come to a virtual standstill in the evenings. Have completely given up on calling support who always seem to think that rebooting my modem will solve just about any internet related issue.

Pros:

Reasonably priced.

Cons:

Crap line speed, sometimes as low as 175kb/sec

Kevin Willis22nd August 2018

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

We have had Flip for about 2 years - no problems and a GREAT price

Pros:

Great price and service.

Cons:

Nil

Jasmine15th August 2018

1.8
Reliability
2
Speed
1
Support
2
Features
2
Value
2

This is the worst internet I have ever used. No speed at all.

Pros:

No pros except cheap.

Cons:

But why do the customers even pay a cheap rate witjout having internet for days. Very frustrating.

James19th July 2018

5.4
Reliability
7
Speed
5
Support
1
Features
5
Value
9

Terrible customer support. Get bounced around and all can't help.

Pros:

Cheap

Cons:

Terrible support

Megan26th June 2018

1.4
Reliability
1
Speed
3
Support
1
Features
1
Value
1

We've just gone for more than a month without reliable internet access. (This happens in winter - seems to be related to rainy weather.) I resorted to going to the library to do my internet banking! Lousy excuse for tech support, featuring:
turn your modem off for a couple of minutes then back on
unplug the cables and then re-plug
it must be your modem (can't be as the landline goes via Flip also, and can be tried independently of the modem - never worked when the internet was down)
we can send a tech out but it'll cost you if there's nothing wrong.
We got the same run around every time we rang them.
Don't use Flip.
...read more

Pros:

Aren't any.

Cons:

Unreliable internet, as in none at all for days at a time.

Peter20th June 2018

8.6
Reliability
9
Speed
8
Support
8
Features
8
Value
10

Speed is 8/10 because I've settled for ADSL, rather than paying the extra for fibre. For ADSL, though, the service seems good -- well over 8 Mb/s down speed. Support graded as 8/10 only because I haven't needed any! Any outages have been fixed before I've had a chance to call support. I'm not sure I had to call them even when I was connecting up my modem when joining.

Pros:

Excellent value and, apparently, a professional service.

Cons:

No fixed IP. Most people don't need it: only people who know for sure that they need it will care. (In my case, I only found out when trying to play Elite: Dangerous. Who knew?)

Lisa20th June 2018

9.0
Reliability
9
Speed
9
Support
10
Features
8
Value
9

Good service but did not have fibre

Pros:

Great customer service

Cons:

No Fibre

Eddie18th June 2018

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

The best ISP ever!

Pros:

* Friendly support
* Cheap price
* Stable connection
* Hasslefree internet

Cons:

* none

Daniel Tacon30th May 2018

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

Internet will lose connection every 10 minutes or so. Had the connection disconnect for an entire day. Very unreliable, had to resort to getting unlimited phone data to have any stable internet connection at home. I would not reccomend Flip to others.

Pros:

Not much.

Cons:

No stable connection, slow speed, very unsatisfactory service.

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