Flip

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    vdsl Broadband
    JOIN NOW AND GET $75 OFF WITH CODE: Sw33tde@l
    Special

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP butto ...

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP button below and enter this code to bring your total savings to $75: Sw33tde@l

    Read more
    Award Winner

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall C ...

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall Copper / DSL Broadband service provider in New Zealand.

    Read more
    Award Winner
    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months No contract
    contract
    from $74.95 select
  • Special offer
    adsl Broadband
    JOIN NOW AND GET $75 OFF WITH CODE: Sw33tde@l
    Special

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP butto ...

    JOIN NOW AND GET A $75 CREDIT. It’s quick and easy to join Flip. Simply click "options" and then the SIGN UP button below and enter this code to bring your total savings to $75: Sw33tde@l

    Read more
    Award Winner

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall C ...

    The 2017 Broadband Compare Award Winner. Best Copper / DSL Broadband Provider. This award is for the strongest overall Copper / DSL Broadband service provider in New Zealand.

    Read more
    Award Winner
    10Mbps 1Mbps
    ADSL
    from 100GB
    up to Unlimited
    data
    12 months No contract
    contract
    from $54.95 select
Flip
5.5

total

  • Reliability 5.5

  • Speed 5.6

  • Support 4.9

  • Features 5.5

  • Value 5.9

Average from 61 reviews

Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    31 May

    Naked Broadband

    If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?

    22 September

    Best Copper / DSL Broadband Provider Broadband Compare Awards 2017 - Finalists

    The finalists in the Best Copper / DSL Broadband Provider category of the Broadband Compare Awards 2017 have been named.

    25 August

    Whanganui fibre broadband plans

    Whanganui broadband is going to get an even better fibre broadband upgrade.  The UFB initiative in Whanganui is already complete so Ultra Fast Fibre are about to give Whanganui some of the fastest internet speeds in NZ… a gigabit!

    25 August

    Hawera fibre broadband plans

    Hawera fibre broadband is about to get a whole lot quicker.  Hawera is going to get an amazing Gigabit fibre broadband residential connection.  The UFB initiative in Hawera is already complete so Ultra Fast Fibre are about to give Hawera some of the fastest internet speeds in NZ

    25 August

    New Plymouth fibre broadband plans

    New Plymouth internet plans are about to hit a Gigabit!  New Plymouth is getting even better fibre internet connections.  The UFB initiative in New Plymouth is already complete so Ultra Fast Fibre are about to give New Plymouth some of the fastest internet speeds in NZ

Flip
5.5

total

  • Reliability 5.5

  • Speed 5.6

  • Support 4.9

  • Features 5.5

  • Value 5.9

Average from 61 reviews

Megan26th June 2018

1.4
Reliability
1
Speed
3
Support
1
Features
1
Value
1

We've just gone for more than a month without reliable internet access. (This happens in winter - seems to be related to rainy weather.) I resorted to going to the library to do my internet banking! Lousy excuse for tech support, featuring:
turn your modem off for a couple of minutes then back on
unplug the cables and then re-plug
it must be your modem (can't be as the landline goes via Flip also, and can be tried independently of the modem - never worked when the internet was down)
we can send a tech out but it'll cost you if there's nothing wrong.
We got the same run around every time we rang them.
Don't use Flip.
...read more

Pros:

Aren't any.

Cons:

Unreliable internet, as in none at all for days at a time.

Peter20th June 2018

8.6
Reliability
9
Speed
8
Support
8
Features
8
Value
10

Speed is 8/10 because I've settled for ADSL, rather than paying the extra for fibre. For ADSL, though, the service seems good -- well over 8 Mb/s down speed. Support graded as 8/10 only because I haven't needed any! Any outages have been fixed before I've had a chance to call support. I'm not sure I had to call them even when I was connecting up my modem when joining.

Pros:

Excellent value and, apparently, a professional service.

Cons:

No fixed IP. Most people don't need it: only people who know for sure that they need it will care. (In my case, I only found out when trying to play Elite: Dangerous. Who knew?)

Lisa20th June 2018

9.0
Reliability
9
Speed
9
Support
10
Features
8
Value
9

Good service but did not have fibre

Pros:

Great customer service

Cons:

No Fibre

Eddie18th June 2018

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

The best ISP ever!

Pros:

* Friendly support
* Cheap price
* Stable connection
* Hasslefree internet

Cons:

* none

Daniel Tacon30th May 2018

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

Internet will lose connection every 10 minutes or so. Had the connection disconnect for an entire day. Very unreliable, had to resort to getting unlimited phone data to have any stable internet connection at home. I would not reccomend Flip to others.

Pros:

Not much.

Cons:

No stable connection, slow speed, very unsatisfactory service.

Iwei7th May 2018

2.0
Reliability
2
Speed
1
Support
2
Features
1
Value
4

Good value for the first month only by using promo code.
Super slow ADSL.

Pros:

Promo code

Cons:

Speed, Support service

Marie Taylor4th May 2018

2.0
Reliability
4
Speed
2
Support
1
Features
1
Value
2

No customer service support. Lots of issues with speed and it dropping out. Had to replace cords and modem twice in one year- and still have problems. Wouldn't recommend

Pros:

Initially they were good- nice customer care- but they don't seem to have that anymore

Cons:

Bad speed, no support, no hold option, monthly billing in advance- no partial months for cancelation

Pattabhiraman3rd April 2018

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Very slow

Pros:

service is good

Cons:

whatever they help the speed is not increasing. their supplied modem/router is very bad

Joe1st April 2018

5.2
Reliability
2
Speed
7
Support
2
Features
5
Value
10

Great value, terrible support and help desk

Pros:

Value

Cons:

Lack.of support or technical knowledge

Brendon24th March 2018

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

Worst company I have ever dealt with. Impossible to get hold of anyone useful. They will do everything they can to avoid helping you but will still steal your $ as they r nothing but criminals. I hope their entire management team gets cancer and dies

Pros:

None

Cons:

They lie. Have no respect for their customers. Ignore emails. No way to contact them directly. Basically they completely suck. I warn everyone I know to avoid them like the plague they r

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