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Spark Broadband

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Spark Broadband
5.2

total

  • Reliability 5.7

  • Speed 5.6

  • Support 4.9

  • Features 5.4

  • Value 4.2

Average from 122 reviews

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Spark Broadband
5.2

total

  • Reliability 5.7

  • Speed 5.6

  • Support 4.9

  • Features 5.4

  • Value 4.2

Average from 122 reviews

Gabrielle11th November 2017

6.8
Reliability
9
Speed
7
Support
8
Features
7
Value
3

We've never really had any trouble with it, but it seems to be really expensive compared to others. So we're are looking at changing

Andre Gaston 11th November 2017

7.6
Reliability
7
Speed
10
Support
8
Features
8
Value
5

All good. Fast and reliable

Pros:

Fast

Cons:

Cost high

Onno Janssen 4th November 2017

8.8
Reliability
10
Speed
10
Support
10
Features
10
Value
4

Legacy telecom (spark) service

Pros:

Fast, reliable with added features like static ip

Cons:

Way over market rate

craig3rd November 2017

5.8
Reliability
5
Speed
5
Support
5
Features
7
Value
7

Very slow at peak times and having to reboot router daily.

Rosieblackbeast.nz@gmail.com 1st November 2017

2.8
Reliability
3
Speed
3
Support
4
Features
2
Value
2

Very slow internet at times, even though we are on fibre at 200. Pay too much for it. No help from faults service.

Andras27th October 2017

9.6
Reliability
10
Speed
10
Support
10
Features
10
Value
8

---

Pros:

open term, easy to move addresses

Cons:

---

Dick Lane25th October 2017

6.8
Reliability
6
Speed
8
Support
7
Features
8
Value
5

The fibre install was fairly efficient. I had to insist on it being put underground. We had one outage when another customer was being connected, and I wonder if the overhead cables along the street will survive in a big storm

Pros:

Good speeds

Cons:

Quite expensive once the introductory discounts expired

James25th October 2017

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

JuJust go to Spark in thames if you want totally incompetent staff. And dont worry its not their fault theyll just put it on your account

Margaret Mortimer24th October 2017

7.2
Reliability
9
Speed
7
Support
8
Features
7
Value
5

We are not IT savvy and don't run into too many problems. We do think we pay way too much per month

J Daly24th October 2017

5.0
Reliability
7
Speed
6
Support
7
Features
4
Value
1

Do not recommend. Have has Spark Wireless Broadband for well over a year. Was not any faster than copper (altho this was it's selling point). The landline continually cut out during conversations so we got rid of that thinking it might help. It didn't. Other people have also complained of this happening. Spark seemed unable to help with that problem. There is a limit of 120 GB per month and at $10 for 10GB for extra it is very expensive. Had enough and am looking at going back to copper

Pros:

Does not need a wire to the house

Cons:

Useless. Do not recommend. I do not understand why Spark keep on pushing Wireless Broadband so heavily

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