Average from 23 reviews
Skinny’s whole reason for being is to strip everything back, so you only pay for stuff you actually want at super low prices. It’s based on a model called common sense. Skinny only does award winning mobile and broadband, and it’s all prepay.
Skinny Mobile is a division of Spark New Zealand Trading Limited, and Skinny happily uses Spark's 4G network.
We’re very fortunate that the big Universities in New Zealand are now all fibre broadband enabled. All well and good when on campus… but what about in your digs? Check out these Student broadband deals for 2018
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Average from 23 reviews
Maggot18th January 2018
Couldn't sort out a new connection in 2 months. Kept getting BS excuses and no drive to sort it. Seemed happy to lose my business as it was in the 'difficult pile'
erm.... their phone number is easy to remember (although difficult to navigate). Their people seem nice.
absolutely unable to arrange a new connection (i.e. a connection to a new build). Not that anything was required apart from a chorus tech to turn up and join 2 wires together. Excuses for no connection were quite enterta ...read more
Graeme29th December 2017
Glad to be back with them.
This is my 2nd Skinny period. Their broadband is easy to set up, great value and the support's been good too. Speeds are if anything faster than Spark which I used for a few months. Spark didn't send me all the cables I ...read more
There are a few glitches on their website, involving their login and card verification procedures. Fortunately their call centre was much better.
Leo Lenders11th December 2017
Served us at the time, going into a rental without knowing how long we were going to be.
Flexible, no contract, not fixed to one location in your home
Quite intermittent, slow to sometimes teerrrrriiiibbblllly slooooooooooooow...
Location of the wireless modem is very important to have good reception.
It feels as if they're wanting to convince you to sign up for a wired connection.
Andrew29th November 2017
Skinny 4G pay as you go $40 per month.
Router sits on the window sill and gives much better speeds than ADSL 2+
Huwai B315s-607 router is basic but has 4 ethernet ports and wireless n (not AC)
Upload speed is crazy faster than download speed.
Can move the router to different places - ie not tethered to phone jacks
Less messy cables and filters if running just wifi - just the power cord
Speed and consistancy of speed can stream 720p without buffering
-Need good reception - however most urban areas will be ok
-CG NAT which means you have no static IP address and DDNS will not work. Ie you cant host anything like a web page etc without a VPN to an internet server.
-S ...read more
Cammy11th November 2017
Reliable and cheap service
Insanely competitive with their pricing
-If your not technically minded and you have an issue, ringing them can only be achieved between working hours. Generally easy to understand when talking to them though
-Their Huawei modem they supply is rubbish
Joseph Williams1st November 2017
On their unlimited fibre plan
Cheaper than every other provider and the service is impeccable on fibre
Terrible to deal with their support via email
ADSL service cut out all the time while we were waiting for fibre to be installed and they were basically no help. Worth it if your connection is reliable but don't expect them to help at all otherwise
Grant price24th October 2017
Not very helpful when you finally get hold of somebody
No good for gaming I found, they suggested I change provider
Glenn Holmes17th October 2017
We recently signed up to skinny unlimited broadband.
We were told we would be connected within 5 days which was great.
We have today cancelled our contract after 12 days of bad service, terrible communication and broadband speeds which makes dial up look like fibre.
Lack of communication with customers, irrelevant automated emails which did not update us on our connection, rather tell us something we wanted to hear which would generally be the opposite of the actual situation. Once ...read more
Rachael Bell13th October 2017
Used their 4G service in rented property that did not have fibre yet...Fab service only changed as I relocated and they could not provide fibre service or 4G to new address
Always answered call. Never had an issue with their service provision. Not needing unlimited data I found the value great and no requirement of landline connection. 4G was still a good speed
Could do with more plan size options. While 100Gb suited me it's often not enough for families .
Kyle2nd October 2017
Appalling customer service. Takes then a week to reply to an email even if you reply 5 minutes after they have sent you one. Also takes an hour over the phone to be put through with someone that knows nothing at all about broadband...