Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

9.0 / 67 reviews

14 May 2025
Matt 8
Easy to understand plans, straightforward setup, best price on the market.
Pros
Easy to sign up
Cons
None

9.0 / 67 reviews

14 May 2025
John 8.8
Moved to Simply Broadband after 10 years with previous provider who kept changing plans and services. Ended up having to negotiate a reasonable cost with their " retention team" every year. Like, they were doing me a special favour. Smooth seamless transition to Simply Broadband, competitive rates for simple plans. Great service. Phew. Peace at last
Pros
All good, great communication
Cons
Nothing bad

9.0 / 67 reviews

13 May 2025
Kim 9.4
Great service so at a good price. Setup was trouble free and support was available throughout the process. Good to give the smaller companies an opportunity.
Pros
Cost, Local support
Cons
May not have the technical depth of the larger corporates, but time will tell.

9.0 / 67 reviews

13 May 2025
Adam 8.6
Never had issues, have used them 3 times across different addresses etc
Pros
None
Cons
No cons

9.0 / 67 reviews

13 May 2025
Mitchell 8.6
Good deal, without having to accept 'offers' that expire in a month or three.

9.0 / 67 reviews

13 May 2025
Lee 9.4
Simpy brilliant. I joined about 5 months ago and wished I'd found this company earlier. The customer service is unmatched with other isp's. Both times I've had a problem I was able to contact a human and had a response within 5 minutes. They then continue to work on the problem immediately while keeping you updated at every step, which removes all that frustration for old gits like me. Great support, great value, great reliability. Thoroughly recommend this company.
Pros
Fast response with support.
Cons
None

9.0 / 67 reviews

13 May 2025
Lee 9.2
Simpy brilliant. I joined about 5 months ago and wished I'd found this company earlier. The customer service is unmatched with other isp's. Both times I've had a problem I was able to contact a human and had a response within 5 minutes. They then continue to work on the problem immediately while keeping you updated at every step, which removes all that frustration for old gits like me. Great support, great value, great reliability. Thoroughly recommend this company.
Pros
Fast response with support.
Cons
None

9.0 / 67 reviews

13 May 2025
Amanda 8.6
Loving the whole total hands-off experience so far.
Pros
Excellent Customer Service
Cons
None

9.0 / 67 reviews

13 May 2025
Cary Ho 10
Very fast service and support. Also good deal on service without contract and extra fee.
Pros
Service and support are great.
Cons
Cannot think about any

9.0 / 67 reviews

13 May 2025
Amy 9.8
More reliable that other big companies I've used and is super quick and easy to set up, use, pay and not be locked in.
Pros
Felxibility, speed, cost
Cons
sometimes we have too many devices on our network for the plan we have so might stall - an us issue, not Simply.
Showing 10 of 2220 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
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