Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

01 June 2025

Zulu 1.2

I wish I’d read the reviews on broadband compare before signing up. Beware the connection fee, it’s neither justified nor refundable. Their communications were poor from the outset and their website is poor. They asked me to update my phone contact but the user account pages / profile very minimal. No phone support service and the webchat form was only alive during enrolment but not there for support, so it's coms only by email and it felt like communicating with an AI robot. ...read more

Pros

Maybe it's cheap but is it good or fast?

Cons

I don't trust where my data might end up

29 May 2025

Jonathan McDonald 10

Ash Net delivers an ultrafast product with unmatched reliability. Their support is responsive and helpful to any queries. Highly reccomended.

21 May 2025

Peter Parker 5.6

Adequate performance on the 300/100 fibre plan, but failed to respond adequately to a failing email problem. Still no resolution.

Pros

Adequate performance on the 300/100 fibre plan. Not the most expensive.

Cons

Poor customer/technical service

21 May 2025

Ian Shields 9

Great communication before going live = easy transition (despite some confusing AI emails from my ex-provider). Ping speed test confirmed 50/10 speed is being met. At last a broadband plan that doesn't mean you're paying for down/up load speed you don't need.

Pros

Cost, fit for purpose, customer centric

Cons

None

14 May 2025

Frank 10

I signed up with Simply Broadband a few months ago. Internet runs flawlessly even during peak hours and the price is very competitive. The transition from Slingshot was seamless. I didn't realize it had already changed over until I saw the improved speed!

Pros

Speed as advertized 24/7, good price, easy transfer.

Cons

No router provided, but I already had one. The routers you get from providers are always crap.

14 May 2025

Matt 8

Easy to understand plans, straightforward setup, best price on the market.

Pros

Easy to sign up

Cons

None

14 May 2025

John 8.8

Moved to Simply Broadband after 10 years with previous provider who kept changing plans and services. Ended up having to negotiate a reasonable cost with their " retention team" every year. Like, they were doing me a special favour. Smooth seamless transition to Simply Broadband, competitive rates for simple plans. Great service. Phew. Peace at last

Pros

All good, great communication

Cons

Nothing bad

13 May 2025

Kim 9.4

Great service so at a good price. Setup was trouble free and support was available throughout the process. Good to give the smaller companies an opportunity.

Pros

Cost, Local support

Cons

May not have the technical depth of the larger corporates, but time will tell.

13 May 2025

Adam 8.6

Never had issues, have used them 3 times across different addresses etc

Pros

None

Cons

No cons

13 May 2025

Mitchell 8.6

Good deal, without having to accept 'offers' that expire in a month or three.

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