Latest Broadband Reviews

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03 April 2020

erich lunzer 3.2

text) > 500) : ?> 3 hours in a live chat with no resolution to a simple request. The request was: I am unable to access my spark account due to a recent job change and therefore email and mobile phone number have change. Please update and give me permission to access my account again. ...read more 3 hours in a live chat with no resolution to a simple request. The request was: I am unable to access my spark account due to a recent job change and therefore email and mobile phone number have change. Please update and give me permission to access my account again.

Pros

pros) > 250) : ?> non ...read more non

Cons

cons) > 250) : ?> very unhappy since day 1, Never again Spark what a pain with no service; ...read more very unhappy since day 1, Never again Spark what a pain with no service;

03 April 2020

Tony 10.0

text) > 500) : ?> Very friendly and polite, and efficient as well ...read more Very friendly and polite, and efficient as well

03 April 2020

Stephanie Walker 9.0

text) > 500) : ?> Skinny blew my mind to be honest I've waited up to 6 weeks for the sign up switch on process more than once before, i did have fibre already installed but even still, amidst covid-19 the modem arrived at 9am the next day I signed up at 5.30pm the day before and it was plug and play was all hooked up when we got it. Internet in less than 24hrs with no upfront?! Zero complaints at. all. I even had less than ideal credit and my power with a difrent company, I great value, I h ...read more Skinny blew my mind to be honest I've waited up to 6 weeks for the sign up switch on process more than once before, i did have fibre already installed but even still, amidst covid-19 the modem arrived at 9am the next day I signed up at 5.30pm the day before and it was plug and play was all hooked up when we got it. Internet in less than 24hrs with no upfront?! Zero complaints at. all. I even had less than ideal credit and my power with a difrent company, I great value, I hate Telecom but cannot fault them in delivering an altogether great service. I

Pros

pros) > 250) : ?> Quick setup, good value, awesome service, Fast and fair ...read more Quick setup, good value, awesome service, Fast and fair

Cons

cons) > 250) : ?> None I could think of! ...read more None I could think of!

03 April 2020

Chantal 6.2

text) > 500) : ?> Internet is fine, but customer service is woeful. Asked to finalise connection three times yet not done, even then I continued to be charged and had to chase a refund multiple times, ...read more Internet is fine, but customer service is woeful. Asked to finalise connection three times yet not done, even then I continued to be charged and had to chase a refund multiple times,

02 April 2020

Neville Griffiths 6.8

text) > 500) : ?> Brillant customer service nd efficient and fast delivery very satisfied ...read more Brillant customer service nd efficient and fast delivery very satisfied

Pros

pros) > 250) : ?> Plug and play so simple to get up and running good value ...read more Plug and play so simple to get up and running good value

Cons

cons) > 250) : ?> Not the fastest due to rural location but good enough for streaming etc ...read more Not the fastest due to rural location but good enough for streaming etc

01 April 2020

Susan 9.4

text) > 500) : ?> Great communication and all over awesome service & no hassles, Now is great compared to other services I have tried. ...read more Great communication and all over awesome service & no hassles, Now is great compared to other services I have tried.

Pros

pros) > 250) : ?> ...read more

Cons

cons) > 250) : ?> None ...read more None

28 March 2020

Mel Palmer 7.2

text) > 500) : ?> Haven't had ZERO problems, other than not getting the landline we asked for on signing, which we eventually decided we could do without. ...read more Haven't had ZERO problems, other than not getting the landline we asked for on signing, which we eventually decided we could do without.

Pros

pros) > 250) : ?> No problems ...read more No problems

Cons

cons) > 250) : ?> Only had the option to pay the bill monthly, where I prefer weekly ...read more Only had the option to pay the bill monthly, where I prefer weekly

28 March 2020

Mark 3.0

text) > 500) : ?> Clearly l agree some commets people said the support they not very helpfull fixing the problem with Xbox gaming it lagging through Google WiFi and the Router they do not talk to each other. My Boy's really piss off with this company. I wish l never switched. when ask to the setting for Xbox to "Open Online" only lasted two days. ...read more Clearly l agree some commets people said the support they not very helpfull fixing the problem with Xbox gaming it lagging through Google WiFi and the Router they do not talk to each other. My Boy's really piss off with this company. I wish l never switched. when ask to the setting for Xbox to "Open Online" only lasted two days.

Pros

pros) > 250) : ?> No commets ...read more No commets

Cons

cons) > 250) : ?> Rubbish not happy client. ...read more Rubbish not happy client.

26 March 2020

Brian 5.2

text) > 500) : ?> Good internet speeds but really disappointed that theres no reward for current customers with the 3 month free promotion ...read more Good internet speeds but really disappointed that theres no reward for current customers with the 3 month free promotion

Pros

pros) > 250) : ?> Good internet speed ...read more Good internet speed

Cons

cons) > 250) : ?> Difficult to queries answered and promotional offers to current users are not applicable ...read more Difficult to queries answered and promotional offers to current users are not applicable

25 March 2020

Michael Ferry-Parker 8.2

text) > 500) : ?> All good just each 12 months you are free to sign up with another ISP and get the latest sharp deal. 12 months later probably do it again. They are only prepared to do deals to attract new customers and very little to retain existing ones. Commercially seems foolish to me. ...read more All good just each 12 months you are free to sign up with another ISP and get the latest sharp deal. 12 months later probably do it again. They are only prepared to do deals to attract new customers and very little to retain existing ones. Commercially seems foolish to me.

Pros

pros) > 250) : ?> Biggest player with the most resources ...read more Biggest player with the most resources

Cons

cons) > 250) : ?> Web site very difficult to anything around cancelling services (not surprising) ...read more Web site very difficult to anything around cancelling services (not surprising)

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