Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

21 April 2020

Christine Jones 4.8

text) > 500) : ?> The customer support is weak at best, they don’t really care about the ‘little people’ They change plans, add ons etc, without consulting the customer first. Example, cancelled my Sky account (which I paid along with my Vodafone account) for no reason and without my knowledge ...read more The customer support is weak at best, they don’t really care about the ‘little people’ They change plans, add ons etc, without consulting the customer first. Example, cancelled my Sky account (which I paid along with my Vodafone account) for no reason and without my knowledge

Pros

pros) > 250) : ?> Relatively reliable connection ...read more Relatively reliable connection

Cons

cons) > 250) : ?> Complete lack of support. Big name, little conscious ...read more Complete lack of support. Big name, little conscious

21 April 2020

Fordlova8 4.8

text) > 500) : ?> We left as their fiber did not go to 950/500GBs plus it kept dropping out all the time . ...read more We left as their fiber did not go to 950/500GBs plus it kept dropping out all the time .

20 April 2020

Warren Henwood 7.0

text) > 500) : ?> They have been good, but time to move on to a more competitive provider
...read more They have been good, but time to move on to a more competitive provider

18 April 2020

John Campbell 7.8

text) > 500) : ?> Hi. We were with Trustpower for Power and Internet. We have changed our internet to Skinny. Trustpower were high on cost and did not care that we had been a customer for 40 years and were considering a change. They finally offered us a credit on our energy. The internet service was still too dear so we changed to Skinny. Hope this helps. ...read more Hi. We were with Trustpower for Power and Internet. We have changed our internet to Skinny. Trustpower were high on cost and did not care that we had been a customer for 40 years and were considering a change. They finally offered us a credit on our energy. The internet service was still too dear so we changed to Skinny. Hope this helps.

Pros

pros) > 250) : ?> Same as most other providers. ...read more Same as most other providers.

Cons

cons) > 250) : ?> High Cost. Didn't care that we felt we were being left behind (no offers as they were offering to new customers)and charged too much. ...read more High Cost. Didn't care that we felt we were being left behind (no offers as they were offering to new customers)and charged too much.

18 April 2020

Megan 1.0

text) > 500) : ?> Website directs to a site written in another language. They don't seem to want English speaking NZ customers ...read more Website directs to a site written in another language. They don't seem to want English speaking NZ customers

Pros

pros) > 250) : ?> ...read more

Cons

cons) > 250) : ?> All links fail for English speaking NZers ...read more All links fail for English speaking NZers

17 April 2020

Marcus 8.6

text) > 500) : ?> No complaints, have been great broadband providers for us ...read more No complaints, have been great broadband providers for us

Pros

pros) > 250) : ?> Awesome speeds for rural VDSL ...read more Awesome speeds for rural VDSL

Cons

cons) > 250) : ?> None really ...read more None really

16 April 2020

Paul Jones 8.4

text) > 500) : ?> Excellent service from Uber and good speed delivery I would recommend for any rural user with line of sight to their transmitter ...read more Excellent service from Uber and good speed delivery I would recommend for any rural user with line of sight to their transmitter

Pros

pros) > 250) : ?> They monitor your internet connection and call you ...read more They monitor your internet connection and call you

Cons

cons) > 250) : ?> None ...read more None

15 April 2020

Pattabhiraman Vijayaraghavan 6.2

text) > 500) : ?> The speed was very low. Technical support is not capable of solving the problem. Router's performance is very poor. ...read more The speed was very low. Technical support is not capable of solving the problem. Router's performance is very poor.

Pros

pros) > 250) : ?> Very easy to contact technical service. ...read more Very easy to contact technical service.

Cons

cons) > 250) : ?> more trainning required for technical team. ...read more more trainning required for technical team.

11 April 2020

Nirmal singh 7.0

text) > 500) : ?> Super fast ...read more Super fast

11 April 2020

Perin Gerrand 8.0

text) > 500) : ?> Absolutely can not fault, but upgrading to fibre which they don't currently do ...read more Absolutely can not fault, but upgrading to fibre which they don't currently do

Pros

pros) > 250) : ?> Good price ...read more Good price

Cons

cons) > 250) : ?> No fibre ...read more No fibre