Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

11 May 2021
Shiv Verma 7.8
Thank you Stuff Fibre
10 May 2021
Carol Williams 4.4
My internet connection stops regularly which is frustration itself but I can deal with that. Its the sorting out of problems with the call centre that brings the blood pressure up and blows the mind!!!!When having problems the overseas call centre people are very polite and Im sure they mean to be helpful but the right hand doesnt know what the left hand is doing so it often takes multiple calls to them and absolute frustration to get an outcome. It has taken me weeks at times. The feeling of banging my head on a brick wall is so frustrating. DONT change to Vodafone. Have talked to many people and they are the most disliked and frustrating company out there. Its not worth the aggravation, frustration and anger that goes with continuous phone calls to them over one issue , and Im an easy going person. Thats why I left. ...read more
Pros
Their prices are comparable.
Cons
Internet is not consistent and cuts off. Any issues/probelems that occur result in too much frustration, time spent over continuous ph calls, sometimes waiting over 30 mins (happened on several occasions) and the weeks it takes to sort a problem is just not worth it. Thats why I left. ...read more
10 May 2021
Bill 7.0
Generally been pretty good, a far better customer service and reliability experience compared to Vodafone.
08 May 2021
Vanessa 2.4
Terrible modem and wifi. We have a 200sqm house and does not reach two rooms in our house. We have switched providers so we can have better coverage.
Pros
Local Tauranga company
Cons
Terrible modem and Wifi
08 May 2021
Nick Drake 1.0
Worst ISP EVER!!!
I was a loyal customer for over 8 years, always in credit. Never complained. After moving house and unforeseen circumstances, my account was canceled. Missed an invoice and that was that. Five years of business emails, personal emails gone!! Wiped out with no way of retrieving them. Customer service was non-existent. When finally getting through and making sure I was in credit and try to retrieve my emails, the lady on the phone's exact words were "Nope". *** Slingshot!!
Pros
NONE!!
Cons
WAY TO MANY!!
07 May 2021
Joanna Radich 2.2
Just signed up for slingshot. The gentleman I spoke to me and helped me was fast and awesome.
Pros
Meant to b here in 5-10 working days
Cons
Not yet sure how the company slingshot broadband will be until the internet is on . But hi hopes
05 May 2021
Timothy J0nes 7.0
I wanted a change as my old provider Vodafone was not giving any customer service regarding billing etc.
Pros
I also went to Now as I wanted to speak with a C/S quickly and a NZ based firm is what i looked for.
Cons
I am still are in the process of changing over but so far I already feel better that I won`t dread the bill or bills as Vodafone preformed so poorly I really advise other people to switch and take the advantage of a professional company based in NZ not India like the call centre is for Vodafone. ...read more
05 May 2021
Jenna Nicholson 7.8
Mostly happy with My Republic but won't be rnewing because of lack of having a human to talk to when needing support. Very very very frustrating
Pros
excellent speed, pretty good reliability. Good price
Cons
Support is thru chat bot. Really sucks!
02 May 2021
Sharon Phillips 7.2
Good company.
Pros
Cons
A little bit of extra speed with the fiber but not much really.
02 May 2021
Simon 5.8
Pathetic speeds even in good atmospheric conditions, Farmside say only 400 subscribers can be on their tower at once and they have a monopoly here... so if you resign they have plenty of people waiting.
Pros
Cons
Speed down to 0,1 Mbps, never goes over 5 Mbps at the best of times, sometimes service won´t even register a speed at all on Speedtest
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband
From $59.99/month
When you bundle with Energy.
Ts & Cs and $14.99 P&D apply