Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

11 May 2021

Shiv Verma 7.8

Thank you Stuff Fibre

10 May 2021

Carol Williams 4.4

My internet connection stops regularly which is frustration itself but I can deal with that. Its the sorting out of problems with the call centre that brings the blood pressure up and blows the mind!!!!When having problems the overseas call centre people are very polite and Im sure they mean to be helpful but the right hand doesnt know what the left hand is doing so it often takes multiple calls to them and absolute frustration to get an outcome. It has taken me weeks at tim ...read more

Pros

Their prices are comparable.

Cons

Internet is not consistent and cuts off. Any issues/probelems that occur result in too much frustration, time spent over continuous ph calls, sometimes waiting over 30 mins (happened on several occasions) and the weeks i ...read more

10 May 2021

Bill 7.0

Generally been pretty good, a far better customer service and reliability experience compared to Vodafone.

08 May 2021

Vanessa 2.4

Terrible modem and wifi. We have a 200sqm house and does not reach two rooms in our house. We have switched providers so we can have better coverage.

Pros

Local Tauranga company

Cons

Terrible modem and Wifi

08 May 2021

Nick Drake 1.0

Worst ISP EVER!!!
I was a loyal customer for over 8 years, always in credit. Never complained. After moving house and unforeseen circumstances, my account was canceled. Missed an invoice and that was that. Five years of business emails, personal emails gone!! Wiped out with no way of retrieving them. Customer service was non-existent. When finally getting through and making sure I was in credit and try to retrieve my emails, the lady on the phone's exact words were "Nope". *** Slingshot!!

Pros

NONE!!

Cons

WAY TO MANY!!

07 May 2021

Joanna Radich 2.2

Just signed up for slingshot. The gentleman I spoke to me and helped me was fast and awesome.

Pros

Meant to b here in 5-10 working days

Cons

Not yet sure how the company slingshot broadband will be until the internet is on . But hi hopes

05 May 2021

Timothy J0nes 7.0

I wanted a change as my old provider Vodafone was not giving any customer service regarding billing etc.

Pros

I also went to Now as I wanted to speak with a C/S quickly and a NZ based firm is what i looked for.

Cons

I am still are in the process of changing over but so far I already feel better that I won`t dread the bill or bills as Vodafone preformed so poorly I really advise other people to switch and take the advantage of a pro ...read more

05 May 2021

Jenna Nicholson 7.8

Mostly happy with My Republic but won't be rnewing because of lack of having a human to talk to when needing support. Very very very frustrating

Pros

excellent speed, pretty good reliability. Good price

Cons

Support is thru chat bot. Really sucks!

02 May 2021

Sharon Phillips 7.2

Good company.

Pros

Cons

A little bit of extra speed with the fiber but not much really.

02 May 2021

Simon 5.8

Pathetic speeds even in good atmospheric conditions, Farmside say only 400 subscribers can be on their tower at once and they have a monopoly here... so if you resign they have plenty of people waiting.

Pros

Cons

Speed down to 0,1 Mbps, never goes over 5 Mbps at the best of times, sometimes service won´t even register a speed at all on Speedtest