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Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.7
Support 5.0
Features 5.7
Value 4.4
Average from 254 reviews
Showing 111-115 of 254 items.
2018-05-03 13:01:48
Brian Field 5.8
Support. Communication is very poor with no replies to initial emails or phone.And at this point in time when deciding to change provider. Also expect all customers to understand their internet system and contract( am aged mid 70ΓÇÖs )
Value. Over the top
2018-05-02 04:39:54
Mathew 6.6
overall score will be 6/10
Pros
good customer support
Cons
becomes very at peak times
poor land line quality
2018-05-02 01:51:12
alex wright 3.2
using wireless broadband for past year. Started well with reasonable connections (3 bars) and speed (close to 20 Mbps). Over that time speeds have deteriorated significantly (now regularly below 10 Mbpbs and lost connections are common (connection now never above 2 bars)
Pros
like Lightbox
Cons
Poor support. Contacted support two days ago who said the issue would be passed to the technical dept Have heard nothing back and no change to connection or speeds.
2018-04-30 10:57:01
Craig 1.0
Slowest rural broadband speed ever. Tonight I have .34mbps, so not even 1mbps. After months of contact with Spark, they have finally admitted the rural broadband in my area of Pukekohe is ADSL and cant handle the congestion so we just have to put up with it. Given that lightbox requires at least 600 kbps, we cant even watch a program without buffering and cutting off at least 30 times in one episode. They say chorus has no intention of upgrading the equipment in the area but Spark are happy to keep charging me as if they are providing a system that works. I am
Just waiting for a small rural broadband company to install a new modem and I will say goodbye to Spark forever. Spark should redesign their logo to a buffering circle.
...read more
Pros
Rural broadband there are no pros with Spark. Worst service imaginable.
Cons
Their speed, service, equipment and customer service skills.
2018-04-30 07:11:41
Jacquline babu john 7.0
Quite expensive with not much offers
Pros
Great speed
Cons
Long waiting time.
Showing 111-115 of 254 items.
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