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Leave a review about Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.7
Support 5.0
Features 5.7
Value 4.4
Average from 254 reviews
Showing 86-90 of 254 items.
2018-09-18 05:28:53
Susan Blyth 5.4
Unbelievably irritating. Never send me an account in 5 years. I always had to find out and then they would charge me for being late. I discussed the lack of an account with them but they insisted they were. It was not in my email or in my junk. I have had the same email account for 5 years. They are not particularly competitive and all appear to be about 16 years old and treat their customers as though we are 16 too.
2018-09-15 08:10:57
Russell McKenzie 7.6
Reliability is good. Support communication is a frustratingly lengthy process when you need it most.
Value for us older users is poor when we are paying around $85.00 per month, and mostly only use
5 - 10gb per month! It would be much fairer to have a stepped usage plan. If we were to overstep the allowance
per month on a stepped program, Spark could simply adjust the bill for that month - SIMPLE!
Pros
Reliability is close to perfect, so thank you for that!
Cons
as listed in comment panel...
2018-09-12 01:35:01
Bryan Duffin 7.8
Very hard to talk to.
Pros
Speed very good
Cons
Seems to be expensive
2018-09-11 07:06:17
A R Mitchell 4.0
Wireless Broadband
Slower than adsl, continuous dropouts, landline not always contactable
2018-09-11 00:51:33
John Ansell 7.0
Overall reliability & speed was fine - just cost caused us to switch.
Showing 86-90 of 254 items.
Aug 2, 2016
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