Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites. Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 365 reviews

Showing 161-165 of 365 items.

2019-03-04 11:33:07

John 6.4

After 30yrs with Telecom/Spark and finally after advising them that my contract had terminated. Spark can’t offer a similar deal that I had for the last 12 months. Which is $65 /m on unlimited 100/20 fibre naked boardband. The can’t only offer $89 for 12 month contract. They are other ISP that can do better than Spark. But Myrepbulic was a good deal. And I had friends that are with them.

2019-02-14 17:23:04

mike 6.4

Works OK, but poor value overall

2019-02-12 17:03:25

G W 5.8

I've been with Spark for a while and was on a legacy Total Home plan utilising entry level 100Mbps fibre. While the underpinning reliability of the Chorus service is fine (it's basically irrelevant which ISP you go with), Sparks support isn't either great or awful, but their price point is way out, particularly when its packaged with a mobile plan where you already get sticky add-ons like Spotify and Lightbox. They are also completely unresponsive to price matching for eff ...read more

Pros

Basic unlimited fibre that says what its going to do. When you do get a human to talk to, they tend to be helpful (once you get past the "rebbot your modem" script.

Cons

Pricing about 25%+ higher than competition. Spark Unplan options are a joke - unlimited is about $5 cheaper that the legacy plan that's been around for 4 years. The online bot is atrocious, or it may be an actual person ...read more

2019-02-06 10:34:53

Fiona 4.4

Too expensive.

Pros

No hassle when we moved house. Quickly replaced faulty equipment.

Cons

Too expensive. At least 3 total failures in lees than a year. 3 faulty modems in the time we were with them.

2019-01-31 20:22:13

Fiona Roberts 4.8

A fairly standard provider, but in under two years, two modems have gone down.

Pros

Sorted problems promptly and fast transfer with no issues when we moved.

Cons

Far too expensive .

Showing 161-165 of 365 items.

18/06/2019

Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?

Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….

Spark New Zealand receive warning from Commerce Commission

23/05/2019

Commerce Commission warn Spark over price rise messaging – were you affected?

The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?

9/05/2019

How to watch the Rugby World Cup 2019

Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….

27/03/2019

Share No Evil browser extension launches to tackle online terror in NZ

NZ Compare is proud to support Share No Evil. Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa. With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.

Rural homes with broadband too slow to stream Rugby World Cup

15/03/2019

Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup

A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?

11/03/2019

Get ready to stream the Rugby World Cup 2019

Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders.