Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 363 reviews
Showing 146-150 of 363 items.
2019-04-18 16:30:45
Rodrigo 8.6
Great service, but more expensive than most of the competitors.
Pros
realiable and fast
Cons
price
2019-04-18 14:54:14
Allan 7.4
Good overall but outpriced by others
Pros
reliable
Cons
price
2019-04-15 17:02:55
Dick Lane 6.6
I've been with Spark for a long time, and had fibre for nearly three years. The speed, though not great - 10 up, 50 down, was fine for my occasional OnDemand viewing etc. But the cost kept going up, and they weren't prepared to match other offers.
Pros
Good basic reliable service. Good billing, usage information - I liked the 80% used text, and the ability to download bills etc.
Cons
high cost
2019-04-15 09:34:37
Peter 5.8
Spark OK but like all other large companies does not have enough staff to cope with customers enquiries and employs people who first language is not English .
Makes policy decisions that suit them and not their customers.
2019-04-06 00:49:23
Dean 2.6
Shocking customer service way to much hassle trying to access your account when someone else puts there name as the owner of the account and your the main bill payer. Been loyal to these guys for years when there name was Telecom. And cant even access the account. Time for change
Pros
TBH cant think of anything
Cons
they add a $2.50 charge for sending the bill by mail. Too expensive for crap service.
Showing 146-150 of 363 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
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3 Great Offers
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Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only. 
T&Cs apply.
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.
Ears to a great Easter 
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
Ears to a great Easter
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
$89.95/m for 12 months, 
then standard pricing of 
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.